Microsoft Office Outlook 2007, any edition (software must be installed and fully operational before the course begins); Windows XP or Vista; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader). Note: This course is not suitable for Macintosh users, nor for users of any of older versions of Microsoft Outlook.