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Communication

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Handling Difficult Conversations Effectively

The most effective managers know that, when faced with difficult conversations, the ultimate goal is to produce positive outcomes. While they can represent an emotional confrontation, these discussions can also be meaningful and constructive.
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$75

USD

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1 hours
Start Date: Open enrollment

Communicating during Difficult Times

Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions.
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$75

USD

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1 hours
Start Date: Open enrollment

The Facilitator Role

Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a...
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$75

USD

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4 hours
Start Date: Open enrollment

Facilitating Difficult Situations

How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the...
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$75

USD

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5 hours
Start Date: Open enrollment

Preparing for a Difficult Conversation

For managers, approaching a difficult conversation – whether it's with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful...
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$75

USD

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1 hours
Start Date: Open enrollment

Having a Difficult Conversation

Having a difficult conversation can be an uncomfortable experience that causes anxiety for even the most experienced managers. When properly carried out, however, what threatens to be an emotional confrontation can be a meaningful and constructive experience.
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People

This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior.
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$49.95

USD

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15 hours
Start Date: Open enrollment
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  • Courses are designed to be completed within 6-12 weeks.
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