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Lean and Six Sigma

Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure,...
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2 hours
Start Date: Open enrollment

Six Sigma Projects and the Black Belt Role

Six Sigma deployments demand major investments of time, effort, and money on behalf of an organization. Organizations need to exercise due diligence to determine if Six Sigma is the appropriate approach to employ, or if a less demanding quality and process...
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2 hours
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Six Sigma Leadership and Change Management

The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all...
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2 hours
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Critical Requirements and Benchmarking for Six Sigma

The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six...
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2 hours
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Business Performance and Financial Measures in Six Sigma

Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a...
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2 hours
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Forming Project Teams for Six Sigma

Forming an effective Six Sigma team for driving improvement projects throughout an organization is essential to Six Sigma success. Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs.
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2 hours
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Motivation and Communication in Six Sigma Teams

Six Sigma teams must possess specific qualities to succeed throughout the development stages of their life cycles. Leaders who know how to facilitate teams will greatly enhance their chances for project success, which in turn will benefit their...
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2 hours
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Managing Six Sigma Team Performance

Six Sigma Black Belts have the challenging task of managing the full spectrum of personal dynamics that characterize project teams. Each team member provides the team with unique strengths and weaknesses, and combining individuals into a team produces varied results.
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2 hours
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Using Voice of the Customer in Six Sigma

Customers are at the heart of all Six Sigma initiatives, and this focus on customers is what makes Six Sigma an outstanding organizational performance improvement program. The voice of the customer (VOC) is a Six Sigma strategy used to capture requirements and...
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2 hours
Start Date: Open enrollment

Developing Project Charters and Tracking Six Sigma Projects

A project charter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the...
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$75

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1.50 hours
Start Date: Open enrollment
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