1. Can I register for programs if I am
an international student?
Yes, because ed2go programs are online you never have to actually
travel to the school. Most schools offer telephone or online
2. How long does it take to complete a
All of our programs are self-paced and open enrollment. You can start
and finish the program at your own pace. When you register for a
program, you are given 6 months to complete the program.
3. Do I have to buy additional
All materials you need for the program are included. The cost of
materials is covered by your tuition. ed2go ships all materials via UPS
ground service upon registration. However, please note that we do not
provide computer hardware as part of your course. We will assist
you in seeking out free hardware components and trial editions of
software applications to assist you in completing your applied
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for
federal aid. In some states, vocational rehab or workforce development
boards will pay for qualified students to take our courses.
5. What happens when I complete the
Upon successful completion of the program, you will be awarded a
certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an
entry-level position in most cases. We don't provide direct job
placement services, but our facilitators and career counselors will
help you build your resume and are available to give advice on finding
your first job. Facilitators will also be available to use as a
professional reference upon completion of the program. Potential
students should always do research on the job market in their area
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one
interaction. The facilitator will be available (via e-mail) to answer
any questions you may have and to provide feedback on your performance.
All of our facilitators are successful working professionals in the
fields in which they teach.
8. What software or hardware do I need
in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a
computer and the Internet. You can access the program contents from any
Web-enabled computer. You don't have to use the same computer to log-in
to the program every time. We recommend that you have a word-processing
program (Microsoft Word is best) and the latest version of Internet
9. How do I do the applied labs if I
don't have equipment?
The majority of labs can be done using the online lab system. A lab
scheduling link is included.
10. Can I use a Mac?
All elements of the course can be done on a MAC except for online labs,
but instructors will assist you in setting up a home lab environment
using virtualization software.
11. How can I get more information
about the program?
If you have questions that are not answered on our website, please feel
free to contact us via LIVE chat (click the button toward the top of
the page). If you are visiting us during non-business hours, please
feel free to send us a question using the "Contact Us" form to the
right. You may also call us at 1-855-520-68061-855-520-6806 FREE FREE. We will answer your
12. When can I start the program?
Our programs are all open enrollment. You can register and start the
program as soon as you are ready.
Please note: Once the program
curriculum is accessed online or through submission of a material
shipment confirmation, refunds cannot be issued.
13. Do the CompTIA programs get me
prepared for actual certification?
The ed2go CompTIA Online Training Programs give you the training for
the exam. Once you complete your online program work, you can move
forward to take the certification exam. CompTIA certification testing
is administered by third-party vendors such as Prometric and Virtual
University Enterprises (VUE), two leading providers of technology-based
testing. Both offer a network of computer-based testing centers with
thousands of locations worldwide. Test fees are not included as part of
14. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.