Tracey Rossi is the Director of Curriculum Services at a major education company. Prior to joining that team, Ms. Rossi served for six years as Director of Academics for TechSkills, a 30-campus national private postsecondary institution. She also worked as Director of Community Relations for Elmhurst Memorial Hospital and Senior Consultant at The Haymarket Group in Chicago, a Public Affairs and Community Relations firm. Ms. Rossi has a Bachelor of Arts in Communications from the University of Illinois at Chicago.
Laurel Eismann has a long history in IT, as an instructional designer, programmer, business analyst, and quality assurance analyst. She has years of teaching experience and a strong technical background. She has a B.B.A. of Computer Information Systems from Fort Hays State University in Hays, Kansas. According to Laurel, “My teaching philosophy is to help students transcend from basic knowledge into a comprehensive understanding of basic computer systems support.”