1. Should I upgrade to Microsoft 2007?
Microsoft Office used the same menus for almost 12 years. When you open Microsoft Office 97 or Office 2003, you'll see a familiar set of menus and commands. Microsoft Office 2007 is a significant upgrade. The menus and commands have been replaced with colorful Ribbons, and because of the extensive changes, even experienced users will need additional training to make use of the new features in Windows Vista and Office 2007.
2. Should I take Microsoft Office 2003 or Microsoft Certified Application Specialist Training (Microsoft Office 2007)?
If you're not certain which course meets your needs, please review the Office 2003 and 2007 demonstrations. Which version of Microsoft Office looks like the one you use?
Click here to see Office 2003
Click here to see Office 2007
3. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
4. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given six months to complete this program.
5. Do I have to buy additional materials?
Your textbooks and online access are included with this program. You'll need to provide your own Microsoft Office 2007 software. ed2go ships all materials via UPS ground service upon registration.
6. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
7. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
8. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
9. Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail or phone) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful, working professionals in the fields in which they teach.
10. What do I have to have in order to take an online program, and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
11. Can I use a Mac?
This program is recommended for PC users only.
12. How can I get more information on the course?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.
13. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
14. Does this prepare me for actual certification?
This program provides you with the training needed to pass the exam. Once you complete your online certification program, it's time to take your certification exam. Microsoft certification testing is administered by third-party vendors such as Prometric and Virtual University Enterprises (VUE), two leading providers of technology-based testing. Both offer a network of computer-based testing centers with thousands of locations worldwide.
For more information about Prometric, visit www.2test.com. For more information about VUE, visit www.vue.com.
15. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.
16. I got an extension on the course. Can I get one for my software?
No. There are no extensions available for the software.