Administrative Professional

Career Training Program
Program Code: GES245
Hours: 120

Overview

The Administrative Professional program teaches you the fundamental skills needed to obtain employment as an Administrative Professional.

You will learn essential skills including how to work in a modern professional office, how to maintain a professional image, personal and professional ethics, communication essentials, technology basics, records and financial management, event planning and travel, and how to advance your career.

Objectives

In this program, learn about the following:

  • The constantly changing workplace and team environment
  • The virtual workplace
  • Ethical behavior in the workplace and business etiquette
  • Causes of workplace stress and how to handle them
  • Business etiquette
  • Best practices for written and verbal communication
  • Effective customer service
  • Records Management
  • Different types of meetings

You will also be able to do the following:

  • Work with computers and machines in the office
  • Invest and investment terms
  • Make travel arrangements
  • Create a job search plan
  • Understand the functions of management