Frequently Asked Questions
1. Why would I
want a national coding certification?
Many coders desire to take the next step in their career by obtaining a
coding certification. These certifications demonstrate a high level of
achievement and proficiency, which employers look for. In addition,
certified coders often have more job opportunities and command higher
2. Can I
register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually
travel to the school. Most schools offer telephone or online
3. How long
does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can
start them when you want and finish them at your own pace. Upon
registering, you're given six months to complete this
4. Do I have to
buy additional materials?
If you don't have access to current coding books, you'll be responsible
for obtaining them. Students are also responsible for the costs of any
5. Does this
program prepare for a national certification?
Yes, the Advanced Coding for the Physician's Office Program prepares
students to sit for the Certified Professional Coder exam offered by
the American Academy of Professional Coders and the Certified Coding
Specialist-Physician-based exam offered by the American Health
Information Management Association.
6. Can I get
ed2go courses are non-credit courses, so they do not qualify for
federal aid. In some states, vocational rehab or workforce development
boards will pay for qualified students to take our courses.
7. What happens
when I complete the program?
Upon successful completion of the program, you will be awarded a
certificate of completion.
8. Am I
guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an
entry-level position in most cases. We don't provide direct job
placement services, but our facilitators and career counselors will
help you build your resume and are available to give advice on finding
your first job. Facilitators will also be available to use as a
professional reference upon completion of the program. Potential
students should always do research on the job market in their area
9. Who will be
Each student is paired up with a facilitator for one-on-one
interaction. The facilitator will be available (via e-mail) to answer
any questions you may have and to provide feedback on your performance.
All of our facilitators are successful working professionals in the
fields in which they teach.
software or hardware do I need in order to take online programs, and
what are the system requirements?
In order to take our online programs, you must have access to a
computer and the Internet. You can access the program contents from any
Web-enabled computer. You don't have to use the same computer to log in
to the program every time. We recommend that you have a word-processing
program (Microsoft Word is best) and the latest version of Internet
11. Can I use a
Yes, you can use a Mac for this program.
12. How can I
get more information about the program?
If you have questions that are not answered on our website, please feel
free to contact us via LIVE chat (click the button toward the top of
the page). If you are visiting us during non-business hours, please
feel free to send us a question using the "Contact Us" form to the
right. You may also call us at 1-855-520-6806. We will answer your
13. When can I
start the program?
Our programs are all open enrollment. You can register and start the
program as soon as you are ready.
Once the program curriculum is accessed online or through submission of
a material shipment confirmation, refunds cannot be issued.
14. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.