Certified Alternative Dispute Resolution Specialist

George Mason University

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Career Training Program
Program Code: GES407
Hours: 240
Fees:  USD


The Certified Alternative Dispute Resolution Specialist (ADR) program will prepare you for an exciting career in alternative dispute resolution. ADR is the practice of seeking nonlegal alternatives to resolving conflicts and disputes. Through this three-course program, you'll learn valuable mediation skills in addition to specialty skills that relate to specific areas of ADR, such as workplace alternative dispute resolution or eldercare alternative dispute resolution. Offered in partnership with Mediators without Borders®, this program includes a 60-hour online internship and the opportunity to become an MwB Certified Alternative Dispute Resolution Specialist. In addition, the HR Certification Institute has preapproved this program for recertification credit for HR professionals.

All textbooks are included, and you'll have the opportunity to take one core course on mediation in addition to two specialty courses of your choosing. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers. Upon graduation, you'll have the option to join the Mediators without Borders® Society for an annual membership fee.

HRCI LogoThe use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

R.E.P. Logo

PMBOK® Guide, PMI®, PMP®, CAPM®, and the PMI R.E.P. logo are either marks or registered marks of the Project Management Institute, Inc.


Upon successful completion of this program, you’ll:

  • Understand the principles and theory of conflict resolution
  • Evaluate your current strengths and challenges in resolving conflict
  • Identify the principles of interest-based negotiation and apply them to case studies
  • Articulate and apply advanced communication skills, such as reframing and nonviolent communication
  • Articulate significance of neutrality and impartiality in mediation
  • Examine and apply the facilitative process of mediation
  • Identify the impacts of cultural, gender, and ethnic differences on conflict resolution
  • Articulate and apply ethical standards for practice
  • Identify and apply the specific knowledge necessary for advanced mediation practice in specialties such as Workplace Mediation, Eldercare/Probate Mediation, Construction Mediation, Divorce and Parenting Time Mediation, Arbitration, and Restorative Justice.

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