Certified Mediator and Arbitrator

Career Training Program
Program Code: GES425
Hours: 200

Overview

Mediators Without Borders

Whether you are looking to improve your conflict resolution skills and abilities in the workplace, at home, or in private practice, the Certified Mediator and Arbitrator program is for you.

In this program, you will learn how to effectively help others negotiate and collaborate through difficult disputes. This program provides InAccord® training on the Conflict Analysis model for both mediation and arbitration practice, in addition to practice opportunities where you can apply your new skills in simulated role plays. As part of the arbitration training, you will learn how to facilitate a hearing, weigh evidence and testimony, and render an award.

Upon successful completion of the program, you may submit your application to be considered for employment in an InAccord® Justice Center. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.

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Objectives

During the course of this program you will learn to do the following:

  • Articulate the use of the InAccord® Conflict Analysis model for use in mediation and arbitration           
  • Examine the three phases and four stages of the inAccord® model used in mediation and arbitration
  • Explore the pre-interview and post-interview phases of the InAccord®  mediation and arbitration model
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases
  • Apply inAccord® surveys to simulated mediation and arbitration cases, and analyze the results
  • Examine and apply the InAccord® model to the most common workplace disputes