1. Can I register for programs if I am an international student?
Yes. Because ed2go programs are online, you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given an initial twelve months to complete. Should you need time beyond the twelve months, an extension of six months is available with a fee of $200.
3. Do I have to buy additional materials?
All the materials you'll need are included, and their cost will be covered by your tuition. All materials will be available online.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. Can I use a Mac?
You can take this course on a PC or a Mac; however, if you take this course on a Mac, you will not be able to participate in the video portions without installing the add-on offered within the program.
10. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
11. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
12. Once I successfully complete the course, who will I be certified through?
After successfully passing the requirements of the program, you will be nationally certified through the World Instructor Training School (W.I.T.S.).
13. Will I take a certification test, or is this a prep class?
There is a two-part test. The first part is a 100-question exam. The second part is a hands-on test requiring you to demonstrate mastery of the skills taught in the practical. The exam fees are included in course tuition.
14. Has W.I.T.S. been reviewed, approved, or accredited?
Yes, W.I.T.S. is approved and recognized by the American Council of Education (ACE), the American Occupational Therapy Association (AOTA), the Board of Certification (BOC), the International Association for Continuing Education and Training (IACET), and the Veterans Administration, and we are a National Board of Fitness Examiners (NBFE) affiliate.
15. Is a textbook required?
Yes, we require the Fitness Professional’s Handbook, 6th edition. This e-book is included in the cost of your tuition. We suggest students begin reading their e-textbook immediately.
16. When are the CPR/AED card and internship due?
The CPR/AED can be completed any time before or during the certification program. You will not receive your final certification until you show a current CPR/AED card. The internship cannot be started until you have passed the written and practical exams. You are granted a one-year grace period to complete the internship.
17. Is the internship provided?
There is no additional fee for the internship, and it is required for certification. We will provide you with a "courtesy" list of approved facilities that are familiar with our program and the internship requirements. It is ultimately your responsibility to contact a facility and complete the internship.
18. How long is my certificate good for?
The certificate is good for two years, with a renewal process that requires continuing education. Information on recertification and continuing education requirements is available on our website.
19. Does W.I.T.S. offer job placement or assistance?
A majority of our students get hired directly from their internship sites. We do not directly assist in securing the job, but the demand is high and the clubs write us for graduates all the time. No other group offers this kind of networking with local businesses.
20. What happens if I don’t pass?
We offer four national retest dates to help you achieve your goals. We also give our students the opportunity to retake the course at no charge from W.I.T.S. The fee for a written or a practical skills exam is $75 per exam. A proctored site may have a small fee as well.
21. Where will my practical training and testing be held?
You can select from a list of 67 practical training locations. Although practical training may be available at local facilities, you may have to travel to regional sites to complete your training. There is no additional fee for the practical training and testing; however, you will be responsible for your own travel and lodging expenses.