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Human Resources Professional

Union County College

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855.520.6806
Career Training Program
Program Code: GES419
Hours: 120
Fees: $1795.00 USD

Outline

  1. Introduction to Human Resources
    1. Job Opportunities in Human Resources
    2. Skills Necessary to be Successful in Human Resources
    3. Job Duties of the Human Resources Professional
    4. The Professional Human Resources (PHR) Exam
  2. HR's Role in Strategy
    1. Human Resources as a Strategic Partner in the Company
    2. Challenges That Human Resources Professionals Meet
    3. Growth, Retrenchment, Stability, Diversification
  3. Recruiting and Hiring Employees
    1. Recruitment and Selection
    2. Hiring Process
    3. Recruiting Methods
    4. Legal Interview Questions
    5. Orientation
  4. Appraising and Improving Employee's Performance
    1. Importance of Performing Appraisals
    2. Performance Appraisal Process
    3. Performance Appraisal Methods
  5. Training Process
    1. Training Basics
    2. ADDIE Model of Training
    3. Individual Learning Styles
  6. Compensation and Benefits
    1. Organization Strategies and Compensation
    2. Internal and External Equity
    3. Job Evaluation Methods
  7. Employee Health and Safety
    1. Safely Training
    2. Occupational Safety, Health Administration (OSHA)
    3. Workplace Hazards, Workplace Violence
    4. Accidents and Illness Prevention
  8. The Legal Environment
    1. Employment Law Terms
    2. The Equal Employment Opportunity Commission, EEOC, The Office of Federal Contract Compliance Programs (OFCCP)
    3. Equal Employment Opportunity, The Civil Rights Act of 1964 and 1991
    4. Discrimination
  9. Making HR Decisions
    1. Hiring Decisions
    2. Forecasting Supply of Human Resources
    3. Human Resources Software
    4. Hiring Strategies, Reduction in Workforce Strategies
  10. Affirmative Action
    1. Affirmative Action Process
    2. EEO-1, Affirmative Action Plan, Applicant Flow
    3. Uniform Guidelines on Employee Selection
  11. Diversity
    1. Defining Diversity
    2. Managing Diversity Conflict
    3. Understanding and Appreciating Diversity
  12. Employee Rights and Discipline
    1. Employee Rights
    2. Employer Rights
    3. Employee Discipline
    4. Turnover
  13. Termination
    1. Termination
    2. Alternatives to Firing
    3. Emotional Side of Firing
  14. Investigation
    1. Workplace Investigations
    2. Investigation Steps
    3. Conducting an Investigation
  15. Unions - Managing Labor Relations
    1. Role of Unions in Organizations
    2. Legal Context of Unions
    3. Why Employees Join Unions
    4. Unionization Process
    5. Union Avoidance Strategies
  16. Creating a High-Performance Workplace
    1. Employee Peak Performance Strategies
    2. Suggestion Systems
    3. Employer-Employee Communication
    4. Employee Work/Life Balance
  17. Global Human Resources
    1. Why Companies Choose to do Business Globally
    2. Staffing Models (Ethnocentric Model, Polycentric Model, Geocentric Model)
    3. Geert Hofstede's Five Cultural Dimensions
    4. Selecting an Expatriate
  18. Retention
    1. Cost of Turnover
    2. Reasons Employees Leave
    3. Retention Strategies
    4. Stay Interviews, Succession Planning
  19. Motivation, Rewards, and Recognition
    1. Maslow's Hierarchy
    2. Reinforcement Theory
    3. Reward Program Strategies
  20. Preparing for the HR Exam
    1. Professional Human Resources Exam
    2. Externships/Internships
    3. Studying and Preparing for the PHR Exam

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