1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment. You can start and finish the program at your own pace. Upon registering, you're given an initial sixty (60) days to complete each section. Should you need more time beyond the sixty (60) days, an extension of one (1) month is available with a fee of $60 or an extension of two (2) months is available with a fee of $90 within a section. Fees and extensions apply per section.
3. Do I have to buy additional materials?
All the materials you'll need are included, and their cost will be covered by your tuition.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We do not provide direct job placement services, but our instructors will help you build your resume and are available to give advice on finding your first job. Instructors will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet (high speed Internet access is recommended). You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. Computers that support the following browsers are adequate:
- Internet Explorer (v5.5 or later)
- Firefox (all versions)
- Mozilla (v1.7 or later)
- Sea Monkey (all versions)
- Netscape (v7 or later)
Please note: AOL, MSN, Opera, Safari and Camino browsers are not supported.
9. Can I use a Mac?
Yes, you can use a Mac for this program.
10. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
11. Why do I need these courses?
The HVACR industry estimates that it's 60,000 technicians short in the U.S. today. Since 1982 there has been a student enrollee decline of 71% in conventional programs for the HVACR industry. This translates to supply and demand. It's estimated that students with a certificate can earn a minimum of $25,000 per year, and within a few years, with additional courses and experience, the sky's the limit. A service technician working with an HVACR company in Phoenix, Arizona, earned $142,000 last year using his sales and HVACR experience. It's totally up to you. What you put in, you'll get out!
12. How do I get the hands-on experience?
If you're not currently employed in the HVACR field, we recommend that you contact local employers for either employment or internships. This can also be done through secondary school counselors in the School to Work program, counselors in your State Labor/Unemployment Office through the One Stop employment program, or through the Workforce Investment Act (WIA). Most employers are very excited to take on an individual who shows motivation in pursuit of an HVACR career! If for any reason you're unable to find an employer for your hands-on experience, please feel free to contact us, and we'll assist you.
13. What is a Competency List?
The Competency List is a list of tasks (hands-on skills) related to the program you're taking. You must be able to complete these skills to be successful in the industry. The HVAC Technician Program provides the theory, and we strongly recommend that you work with someone in the industry to fulfill your hands-on competency. However, this isn't required. We certainly recommend this for your career benefit, but you can complete the program without doing the Competency List.
14. I have successfully completed and passed all 16 courses online. I am ready for the ICE (Industry Competency Exam) offered through AHRI (Air Conditioning & Refrigeration Institute) or the NATE (North American Technician Excellence) Core Exam. How will this work?
These exams are offered by their respective organizations. AHRI and NATE require that these exams be proctored by a local community college, a vocational school, or an approved local testing site. When you're ready to take the exam, please contact us, and we'll provide AHRI or NATE with your Certificate of Completion. You'll then contact AHRI at http://www.ahrinet.org/ or NATE at www.natex.org, and the organization will advise you where to take the exam.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.