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Certified Mediator

Seattle Central Community College

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855.520.6806
Career Training Program
Program Code: GES417
Hours: 120
Fees: $1795.00 USD

Outline

  1. Module One:  Introduction to inAccord Conflict Analysis Model of Mediation
    1. Overview of inAccord Model
    2. Conflict Styles
    3. Spectrum of ADR
    4. Reflective Listening
  2. Module Two:  Stage 1:  Perspectives/Issues, Positions, Interest Identification
    1. Building Accord with Participants
    2. Mediator Opening
    3. Cognitive Interpretations
    4. Emotions in Mediation
  3. Module Three:  Stage 2:  Developing the Order of Issues for a Formal Agenda
    1. Reframing
    2. Mediator Impartiality
    3. Generating Options
    4. Communication Skills Practice
  4. Module Four:  Stage 3:  Co-Create Joint Solution Statement to Satisfy the Memorandum of Agreement
    1. Hidden Interests
    2. Interests and Acceptance
    3. Framing Joint Problems
    4. Final Bargaining
  5. Module Five:  Stage 4:  Final Bargaining for Settlement Testing
    1. Crafting the MOA
    2. BATNA, MLATNA, WATNA
    3. Ethical Dilemmas
    4. Standards of Practice
  6. Module Six:  Internship

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