Certified Mediator

Union County College

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Career Training Program
Program Code: GES417
Hours: 120
Fees:  USD


Certified Mediator offers a highly comprehensive conflict resolution education that can help you advance in your present job, add a sought-after skill to your resume, or set up a private practice as a Certified Mediator. Offered in partnership with Mediators without Borders®, this program includes online training in mediation and a 60-hour online internship where you can role-play different mediation scenarios as a mediator, disputant, or observer. In addition, upon completion of the program, you'll be eligible to become a Certified Mediator through Mediators without Borders®. The HR Certification Institute has also preapproved this program for recertification for HR professionals, and the Project Management Institute has preapproved this program for recertification units for PMI credential holders.

While you're a student, you'll also have access to a variety of services in the Mediators without Borders® Professional Society, all with the option to join this society as a paid member when your studies are complete. This society provides you with networking opportunities, consultations from our experienced faculty, professional insurance, and discounts on International Mediators Without Borders conferences and continuing education seminars.

All textbooks are included with the program. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.


The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

R.E.P. Logo

PMBOK® Guide, PMI®, PMP®, CAPM®, and the PMI R.E.P. logo are either marks or registered marks of the Project Management Institute, Inc.


Upon successful completion of this program, you'll be able to:

  • Apply advanced dispute-resolution skills to conflict situations
  • Analyze conflict using the concepts of empowerment theory
  • Increase self-awareness regarding approach and reaction to conflict
  • Understand the significance of gender and culture in mediation
  • Understand and apply skills for working through impasse in mediation
  • Demonstrate the ability to identify hidden interests in conflict
  • Facilitate conflict resolution and reach agreement
  • Implement effective communication and relationship skills
  • Demonstrate a stance of neutrality and impartiality in mediation

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