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Frequently Asked Questions
1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. You'll have six months to complete this program with the option for an extension of an additional three months for $75.
3. Do I have to buy additional materials?
All the materials you'll need are included, and their cost will be covered by your tuition. ed2go will ship all materials ground service upon enrollment.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. How do I do the applied labs if I don't have equipment?
The majority of labs can be done using the online lab system. A lab scheduling link is included.
10. Can I use a Mac?
All elements of the course can be done on a MAC except for online labs, but instructors will assist you in setting up a home lab environment using virtualization software.
11. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806 FREE. We will answer your questions promptly.
12. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
13. Do the CompTIA programs get me prepared for actual certification?
The ed2go CompTIA Online Training Programs give you the training for the exam. Once you complete your online program work, you can move forward to take the certification exam. CompTIA certification testing is administered by third-party vendors such as Prometric and Virtual University Enterprises (VUE), two leading providers of technology-based testing. Both offer a network of computer-based testing centers with thousands of locations worldwide. Test fees are not included as part of this program.
Click here for more information on financial assistance.
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