1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. When you register you receive an initial twelve months to complete this program. Should you need more time beyond the twelve months, extensions are available on a case-by-case basis.
3. Do I have to buy additional materials?
All the materials you'll need are included and available online via the course login area. Cost for these materials is covered by your tuition.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. Can I use a Mac?
Yes, you can use a Mac for this program.
10. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
11. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
12. Do you need to know HTML to complete the program?
While not required, you'll find the programs easier if you have basic HTML knowledge. An excellent free HTML tutorial is included within the recommended reading for the program.
13. Can I use my own Web site as a case study during the programs?
Yes. If you're working on a particular site, you can use that site as the basis for your assignment submissions for tutor feedback. If you don't have a site to work on, we'll provide you with a sample site to use for assignment purposes.
14. Do you update the lesson materials regularly? How can I access this?
Yes, our lesson materials are updated regularly to reflect changes to search engine algorithms, Web master guidelines, and industry events, such as search engine mergers and takeovers.
You'll be notified via broadcast e-mail whenever a lesson is updated so you can download the latest version. Lesson updates are also posted in the student lounge area.