Certified National Pharmaceutical Representative

Career Training Program
Program Code: GES106
Hours: 90



Upon successful completion of the NAPSR Program, you'll:

  • Understand all pharmaceutical terms, definitions, and abbreviations needed to sell pharmaceuticals
  • Know the pharmaceutical industry, major product lines, and therapeutic categories
  • Understand the FDA's role in the industry, laws enforced by the FDA, the Hatch-Waxman Act, and regulatory compliance in drug labeling and promotion
  • Comprehend Medicare and Medicaid issues and how they affect the selling process
  • Understand research and development of new drugs, including stages and timelines of new drug development and clinical trials
  • Gain knowledge of government reimbursement programs, drug discount cards, major concepts and components of managed care, main stakeholders in the managed-care marketplace, drug marketing, and group-purchasing organizations
  • Grasp the concept of pharmaceutical sales territory planning and information gathering and learn the importance of call planning and record keeping, how to handle appointment calls and impromptu calls and strategies for no-see offices and downtime
  • Have the knowledge to effectively use sales brochures and support literature and know how to sell new products versus established products
  • Understand how to prepare for hospital calls, security concerns of a hospital, and sampling rules in hospitals
  • Be prepared to take the CNPR certification exam