Travel Agent Training

George Mason University

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Career Training Program
Program Code: GES218
Hours: 250
Fees: $1895.00 USD


Whether you’re an experienced world traveler or just have wanderlust, a career in travel allows you to share your passion with others by offering advice on trip destinations, planning trip itineraries, and making travel arrangements for your clients.

Travel agents sell and book travel for everything from family vacations, to honeymoons, to corporate travel. It’s their job to cater aspects of the trip to their clients needs. As you advance your career, you can even specialize in a specific type or region of travel.

And, as an added perk, you’ll know all the insider tips to the travel industry, so the next vacation you plan will be exactly what you hoped for.


Prepares You For...

  • Travel Agent - Sales
  • Travel Consultant
  • Travel Coordinator
  • International Travel Coordinator
  • Corporate Travel Consultant

Travel Agent Proficient (TAP)


What You'll Learn...

This program will help you prepare for the The Travel Institute (formerly ICTA) TAP (Travel Agent Proficiency) test. You will also learn the basic skills needed to operate a computer reservation system for airlines, travel agencies, cruise lines, hotels, or as a home-based agent.

All materials are included.

Upon completion of this program, you will be prepared to sit for the TAP (Travel Agent Proficiency) test, offered by the Travel Institute (formerly ICTA), and the exam registration fee will be covered.

Competency Checklist:

Upon completion of your program, you will:

  • Be able to identify types of travelers and match them to the correct travel products
  • Know various types of tours, from escorted to independent
  • Understand how airline computer reservation systems operate
  • Know what documentation is needed to travel internationally and how to obtain it
  • Know how domestic and international airfares are determined
  • Understand the ground transportation system, including rail, cars, and bus tours
  • All about cruises, including how to read and understand brochures, match the client to the proper ship, and explain the value of cruising
  • Know how hotels are rated and priced and the differences between a hotel and a resort
  • Know the basic formats used by the airlines to book flights, price tickets, and build the passenger name record (PNR)
  • Know how to book, change, or cancel records in the GDS system
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