Course Code: GES245
Learn what to expect in a standard office environment. Develop the skills needed to thrive in a business setting. Master business etiquette and communication.
Practice working with computers and various machines and software that will enable you to succeed in the role. Understand the functions of office technology as it relates to your job.
Master how to effectively schedule and monitor records, meetings, travel arrangements, and spending. Learn how to effectively create boundaries and timelines, and how to communicate these with your coworkers and superiors.
Discuss opportunities as an administrative professional. Study the most effective ways to advance your career.
Understand various communication styles and how to deliver positive experiences to customers. Learn how to set goals, manage timelines, and ensure projects are completed in an orderly fashion.
Prepare to work with a variety of personalities that may be unlike your own. Learn to communicate efficiently and positively with people you might not agree with.
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Janie Sullivan, MBA, MAEd, has been teaching adult learners for over 20 years. She has taught online over 10 years, specializing in writing, communications, and small business applications. She is the co-director of the Center for Teaching Excellence, an online resource for faculty development. Janie also directs the Center for Writing Excellence where she offers writing services, sponsors a writing contest, blogs, and publishes a free electronic newsletter for writers. Both centers are divisions in the Institute for Instructional Excellence, which Janie co-founded in 2009. She has been published in several newspapers and magazines as well as multiple online sites. She teaches communication, business strategy, leadership, and management courses. Janie just published a book "Develop and Deliver an Online Class." This is the third book she has written about writing and teaching online.
Students should be familiar with using a personal computer, mouse, and keyboard. They should be comfortable in a Windows environment, and have the ability to launch and close activities and navigate to information stored on the computer. They should also have an ability to manage files and folders.
This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows XP and later operating systems and IE 9 and later browsers. On a Mac, the program is compatible with Mac OS X 10.6 and later operating systems, Firefox, Chrome, and Safari 5.1.9 or later browsers. We highly recommend that you use Chrome and Firefox in place of other web browsers. Adobe Flash Player and Adobe Acrobat Reader are required for this program. Click here to download the Acrobat Reader. Click here to download the Flash Player. Manuals are included as downloadable PDFs throughout the program.
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. When you register you receive six (6) months to complete this program.
No additional materials are required for this program.
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.
Upon successful completion of the program, you will be awarded a certificate of completion.
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don’t have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
Yes, you can use a Mac for this program.
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.