I enjoyed the course, learned a lot, and felt it was presented well.
I feel that the course and instructors were completely in line with my expectations and were very "user friendly" in each section of this course!
I felt the course had many avenues of information and gave me a well rounded experience and will be very useful.
I found that I could take any subject from the lessons and apply it to my tasks at work or knew of a situation where the subject applied; it was fascinating to look at things in a new way and understand why managers/supervisors operate the way they do.
I found the class to be very informative and helped me to see a lot of things in my day to day work in a new light. I beleive this class will not only help me to understand my office better but also help me in my goal to seek out new adventures in a different job.
I really enjoyed this course, actually the series of courses and feel as though I can use this information on the job. Thanks so much.
Recently I took a test for a position as a senior purchasing clerk for the school district here. On the test were several questions regarding leadership theory and practices, as well as general office procedures. I just wanted to say that for the most part, the questions asked fell right in line with what you presented in this class, and the previous fundamentals class. The material fell right in line with the real life scenarios that were presented on the test, and the actions that were expected as a supervisor. Kudos to you.
This course gave me insight to the business world. Thank you for presening the material in such an enjoyable and easy to understand format.
This was a very informative and useful course for any person who owns a business or works in a business environment.
This was my first time taking an online course and I have to admit I really enjoyed it. I had to get used to reading from the computer and making sure I completed th assignments on time, but it was great. I know that I will be taking more online courses.
Course Code: aaa
In this lesson, we'll discuss why change is so important, review why people are reluctant to change, and explore strategies that can help you overcome resistance to change. Then, we'll emphasize accounting and financial concepts and fundamentals to help you increase your readiness to use financial information. You'll gain a strong foundation by learning about the general ledger, by seeing the difference between accounting and bookkeeping, and by investigating the different types of accounting.
Review two vital financial statements that you will find at nearly every organization—the balance sheet and the income statement, and find out how to account for inventories. You'll learn how sound cash management helps companies stay on the right path. Then, look at the idea of law, go through an overview of the legal system, and discuss the essence of commercial law. We'll tackle the essentials of contracts, such as the elements and the various types, and finish up by discussing Article 2 of the Uniform Commercial Code.
Examine the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll also learn all about organizational politics, and see that wherever people work together, you'll find politics. Then, take a look at human resources management. Explore employee relations, guidelines for documentation in human resources, and the staffing process as well as conflict resolution.
Look at the ins and outs of planning because just about everything you do begins with a plan. We'll also help you learn about the counterpart of planning: control. You'll know all about problem solving and be able to apply a model of decision making. Then, discover how resources are organized so employees can productively perform job duties and complete tasks.
Begin by exploring four theories of motivation. You'll learn about the different types of leadership and discover the difference between delegation and empowerment. We'll also examine creativity and help you see how you can increase your creativity levels. Then, clearly understand the distinction between marketing, advertising, and sales. Also, you'll learn how to apply the four Ps and see how these variables work together to form marketing strategies.
Examine the diverse nature of operations management and see how selecting, designing, operating, controlling, and updating play an important role in all operating systems. We'll explore such key concepts as forecasting, capacity, and make-or-buy analysis, as well as discussing their importance. Finally, you'll learn about the importance of time management and how it can benefit you in your role as an administrative assistant. We'll examine the benefits of time management and identify tools and techniques to help you free up more time for work and outside interests.
Becky and Tony Swaim have helped thousands of clients, colleagues, and students reach organizational and personal goals. Working in the medical, manufacturing and education fields, the Swaims manage a successful consulting firm in southern California. Starting her career as a medical administrative assistant, Becky provides assistance as a program manager to various medical practices and has managed a large staff in the medical reimbursement field. Becky earned a Bachelor's of Arts degree in Speech Communication from California State University, Long Beach. Tony Swaim has been an accomplished online instructor since 1998. His industry experience includes twenty years of medical device manufacturing management. Tony's consulting areas are project management, customer service, total quality and supply chain management. He earned an MBA from California State University, Long Beach and holds professional certifications in five disciplines.
There are no prerequisites for this course.
Completion of Becky and Tony Swaim's Administrative Assistant Fundamentals course (or equivalent experience).
A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!
Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.
Keep in mind that the interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.
The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.