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interpersonal-communication-skills

Interpersonal Communication

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.  

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn. You’ll explore concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations. Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.

6 Weeks / 24 Course Hrs
Starting October 18, 2017

Offered in Partnership with your Preferred School

West Valley College Why this school? It's been chosen based on your location or if you've visited this school's website.

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Learning Method

Instructor-led Confirm your Start Date in Cart

Interpersonal Communication

Learning Method

Instructor-led Confirm your Start Date in Cart

Interpersonal Communication Reviews

Interpersonal Communication Details + Objective

Course Code: ipc

You Will Learn
  • Understand that basics of communication and how to avoid misunderstandings
  • Learn how language affects reasoning abilities
  • Learn about nonverbal communication and how men and women use it differently
  • Understand cultural identity and how it molds habits of communication
  • Discover the three main characteristics that make up any relationship as well as the stages that all relationships go through
  • Learn how to successfully and efficiently resolve conflicts
How the course is taught
  • Instructor-led course
  • 6 weeks in duration
  • Courses begin each month
  • 2 lessons released each week
  • 24 course hours
How you will benefit
  • Learn to effectively communicate in family, personal, and professional situations
  • Open the door to enhanced career opportunities as you learn to better communicate with those around you
  • Develop deeper, more meaningful relationships with effective communication and listening skills
Interpersonal Communication Outline
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Week 1

Explore two detailed models that explain the complex nature of communication. You'll learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next. Then learn seven premises of communication that will help you understand how to respond in any situation and two strategies for improving communication competence when you feel shy, apprehensive or reluctant.

Week 2

Learn how our individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate and how we seek gratification of specific human needs through the communication process. You’ll also come to understand how language affects reasoning abilities and its limits.

Week 3

Learn that men and women develop and use very different nonverbal communication behaviors—sending messages of either inclusion or exclusion. Then look at cultural identity and how it molds habits of communication no matter what the language of the culture is and how individuals and groups generalize and stereotype others.

Week 4

Explore types of listening as well as the discipline listening requires. Then learn how brain structure as well as physical structure helps determine how men and women communicate. You'll also learn about the ways humans learn to act as either masculine or feminine and who teaches them.

Week 5

Discover the three main characteristics that make up any relationship as well as the stages that all relationships go through. You’ll also examine several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others and learn how you can influence the behavior of others in the communication situation.

Week 6

Learn how people can change the direction of a conversation to advance a personal agenda as you discover strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation. Finally, you'll learn how to identify various types of interpersonal conflicts. You’ll also learn how to dissect a conflict and apply four steps to successful conflict resolution at work, within the family, or among friends.

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Interpersonal Communication Instructors
Laurel Bragstad

Laurel Bragstad combines her understanding of communication theory and human relationships to design curriculum in interpersonal communication, public speaking, journalism, persuasion, and theory and research. With a Master of Arts degree in interpersonal communication and rhetoric, she has taught a wide range of courses to undergraduate and graduate students. Her publications include several articles in ETC: The Journal for the International Society of General Semantics, a chapter in Classroom Exercises for General Semantics (published by the International Society of General Semantics), and a novel entitled In the Comfort of Shadows.

Interpersonal Communication Requirements / Prerequisites

There are no prerequisites for this course.

Interpersonal Communication Frequently Asked Questions
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When can I get started?

A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!

How does it work?

Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

How long do I have to complete each lesson?

Keep in mind that the interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

What if I need an extension?

The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

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