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ed2go Computer Applications Microsoft Microsoft Outlook 2010 Certification Training
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Microsoft Outlook 2010 Certification Training

Learn how to create, format, and secure professional and creative messages using Microsoft Outlook 2010, while preparing for certification. The Microsoft Outlook 2010 Certification Training Program is part of the Microsoft Business Certification program: Microsoft Office Specialist (MOS). MOS certification is the globally recognized standard for validating expertise with the Microsoft Office 2010 suite. Certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities, garner greater earning potential, and advance in your current job. In this program, you'll cover all the topics you need to master to take the Microsoft Office Outlook 2010 (Exam 77-884) certification test.

The Microsoft Office Specialist program is the only comprehensive, performance-based certification program approved by Microsoft to validate business computer skills using Microsoft Office 2010: Excel, Word, PowerPoint, and Outlook. When you use Approved Courseware for the Microsoft Office Specialist programs, you know you’re using the very best study materials available. This program allows you 180 days or six (6) months for completion.

6 Months / 45 Course Hrs
Open Enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals Why this school? It's been chosen based on your location or if you've visited this school's website.

Financial Assistance Available*

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Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Microsoft Outlook 2010 Certification Training

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Microsoft Outlook 2010 Certification Training Details + Objective

Course Code: GES826

You Will Learn
  • Create and customize messages
  • Create, track, and respond to messages automatically
  • Organize the inbox with rules and quick steps
  • Record and schedule appointments in the calendar
  • Create, track, and respond to meeting requests
  • Use document contacts and tasks
  • Manage Outlook e-mail accounts, data files, and backupa
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 45 course hours
How you will benefit
  • Prepare for Microsoft Certification Exam 77-884: MOS: Microsoft Office Outlook 2010 
  • Become a more efficient digital communicator in the workplace
  • Differentiate yourself in today’s competitive job market, broaden your employment opportunities, garner greater earning potential, and advance in your current job
  • Validate business computer skills using Microsoft Office 2010
Microsoft Outlook 2010 Certification Training Outline
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Introducing Microsoft Outlook Part I

Get started by learning how to use the online course, for messages, and utilize message options.

Introducing Microsoft Outlook Part II

Use graphics, SmartArt, and attachments. Organize the inbox using rules and quicksteps. Manage automatic email responses.

Working with the Calendar Part I

Master scheduling with the Outlook calendar, for yourself and others.

Working with the Calendar Part II

Handle meeting requests and track responses. Utilize contacts, categories, journals, and calendar management.

Sharing, Collaboration, and Management Part II

Use search, analyze, and export functions. Communicate between multiple email accounts, use setup and backup functions.

Microsoft Outlook 2010 Certification Training Instructors
Clair Dickinson 

Clair Dickinson has a B.S. in secondary English education from Eastern Michigan University. She currently works as an online course facilitator in a lab setting, working with students taking courses towards their high school diploma. She also completed her Graduate Certificate in Educational Media and Technology through Eastern Michigan University Online, doing all of the work online. She earned the Microsoft Office 2010 Master certification by passing the tests for Word, Excel, PowerPoint, and Outlook 2010. In addition, she has Microsoft Word 2003 Expert level certification. She has used every version of Office since 1995 and still enjoys finding new ways to use the software. In her spare time, Clair writes short crime stories and chases after her young son.

Elizabeth Ann Nofs

Elizabeth Ann Nofs is the designer and developer of the Computer Mama guides. Her research on how men and women approach computer learning provided the foundation for the Comma Method of training, as well as The Computer Mama Show, a pilot produced with WFUM/TV28 (PBS), Flint, Michigan. She’s the author of 44 books, including: The Computer Mama Guide to Computers (2001), The Comma Method of Computer Training (2003), The Comma Teachers Edition (2003), and The Complete Computer Guide (2005) and the Complete Computer Guides for Microsoft Office 2007 and Office 2010 (MOS) certification training Elizabeth received her B.A. degree in biology from the University of Michigan, Ann Arbor.

Microsoft Outlook 2010 Certification Training Requirements / Prerequisites

To enroll in the Microsoft Outlook 2010 program, you should have basic computer skills and be comfortable using an Internet browser and selecting commands from a menu or toolbar. You should be able to manage files, including saving, updating, and backing up files. This program is for you if you're an office worker, manager, entrepreneur, or other professional who wants to start using advanced Microsoft Outlook skills immediately. This program is also suitable for you if you're looking to learn about this software and expand your job possibilities.

This program can only be taken on a PC. It is not compatible with a Mac. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. You need a high-speed Internet connection and e-mail account. You should also have the following full-retail version Microsoft Office 2010 Products already installed: Outlook and Word. It is recommended that you use the latest version of Internet Explorer in place of other Web browsers. Adobe Flash Player and Adobe Acrobat Reader are required for this program.

Click Here to download the Acrobat Reader.

Click Here to download the Flash Player.

All materials for this program are available online. The following textbookis available to download in the lessons:

  • Complete Guide to Microsoft Outlook 2010
Microsoft Outlook 2010 Certification Training Frequently Asked Questions
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Can I use a Mac?

No, you must access this program from a PC or IBM-compatible computer.

How long does it take to complete a program?

This program allows you 180 days or six (6) months for completion

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion.

Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

Do I have to buy additional materials?

You must have the Microsoft Outlook 2010 software already installed on your computer before taking this program. This course cannot be completed with the Microsoft Outlook Express, which comes free on new PCs. This course requires the full retail version of Outlook 2010.

When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

How can I get more information about the program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-3690. We will answer your questions promptly.

Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

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Got other questions? Get in touch with our admissions counselors via . During non-business hours, please feel free to send us a question using the "Contact Us" button. You can also reach us by phone at (855) 520-6806.