Course Code: GES234
Learn the fundamentals of the restaurant industry and understand your potential career opportunities.
Understand the best ways to deal with stress, difficult customers, sexual harassment, and time management in the workplace.
Explore the best ways to communicate, balance work and life, build relationships, and encourage others to work together on the job.
Master the skills needed to deliver excellent customer service. Understand how to diffuse tense situations and incentivize purchases by using loyalty programs.
Learn NEHA professional food management criteria and master HACCP (Hazard Analysis Critical Control Points) principles.
Become able to communicate in a variety of situations, as well as how to manage change, self-motivate, refine management skills, and learn what legal issues you need to be aware of.
Darlene Lawrence is an Academic Coach and Childcare and Education Instructor with 5 years of experience. She is has a Bachelor’s degree in Business Administration and a Master’s degree in teaching.
There are no prerequisites for this program.
This program can be taken on a PC or a Mac. You will need Internet access and email capability.
Adobe Flash Player and Adobe Acrobat Reader are required for this program.
All materials for this program are available online.
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.
No additional materials are required for this program.
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses
Upon successful completion of the program, you will be awarded a certificate of completion.
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-36901. We will answer your questions promptly.
Our programs are all open enrollment. You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.