Anyone I had contact with was very personable and truly offered wonderful assistance and advice.
- J.W., Stark State College
My instructor was perfect on all counts; couldn't have asked for better support.
- R.O., Excelsior College
I learned very good skills from the videos by Dr. Dean McDonald. He spoke quick and fast, but was very knowledgeable. His experience truly communicated well over the lecture videos and helped give me a grasp of the concepts. The handouts were also extremely helpful, as they were used as a study guide for quizzes, tests, and final exam. They can easily be downloaded, quickly be read, and be readily available before the vendor examination. Laurel Eismann was consistent with keeping track of my progress. She maintained communication by sending reminders and encouragements to continue through the course. Her advice has been very helpful to me. She is a good adviser and I would recommend her to others seeking to take this course.
- B.G., University of South Florida
I liked the variety of instruction materials; it wasn't just text or reading. The lectures and worksheets and labs were good reinforcement of the topics. I liked having a course syllabus and daily schedule to follow. It kept me motivated and on task.
- K.S., Blackhawk Technical College
I loved the Flexibility of the course, because as an older person and disable it was manageable.
- O.N., University of Hawaii-Manoa
Course Code: GES901
I. Unit 1
A. BIOS/UEFI Tools
B. Motherboard Components
C. CPU Types
D. RAM Types
E. PC Expansion Cards
F. Power Supply
II. Unit 2
A. Storage Devices
B. Compare and Contrast types of display devices
C. Install and configure peripheral devices
D. Network architecture devices
E. Characteristics of TCP/IP
III. Unit 3
A. PC connection interfaces
B. Network cables and connectors
C. Wi-Fi Networking Standards and Encryption
D. Internet Connection Types
E. Networking Tools
IV. Unit 4
A. Laptop Components
B. Laptop Displays
C. Laptop Features
D. Mobile Devices
V. Unit 5
C. Printer Maintenance
VI. Unit 6
A. Troubleshooting RAM, CPU
B. Troubleshooting RAID
C. Troubleshoot Networks
D. Troubleshoot Mobile Devices
E. Troubleshoot Printers
CompTIA A+ (220-902)
I. Unit 1
A. Features and requirements of Microsoft Operating Systems
B. Windows OS security settings
C. Install Windows PC operating systems
D. Microsoft command line tools
E. Microsoft operating system features and tools
F. Windows Control Panel utilities
II. Unit 2
A. Basic features of mobile operating systems
B. Securing mobile devices
C. Configure basic mobile device network connectivity and email
III. Unit 3
A. Client-side virtualization
B. Basic cloud concepts
C. Windows networking on a client/desktop
D. SOHO wireless and wired networks
IV. Unit 4
A. Common security threats and vulnerabilities
B. Security best practices to secure a workstation
C. Data destruction and disposal methods
V. Unit 5
A. Safety procedures
B. Prohibited content/activity, and explain privacy, licensing and policy concepts
C. Proper communication techniques and professionalism
VI. Unit 6
A. Troubleshoot PC operating system problem
B. Troubleshoot common PC security issues
C. Troubleshoot common mobile OS and security issues
D. Explain troubleshooting theory
Aaron Appleby brings over 10 years of experience in technology and technology-related instructional design, teaching, and tutoring. His experience includes instructional design and curriculum development for Loyola University Medical Center and DeVry University, as well as corporate training clients. Aaron holds a Master of Science Education in Learning Design and Technology from Purdue University and a Bachelor of Science in Integrative Biology from the University of Illinois/Urbana Champaign.
David Grimes brings over 10 years of experience in IT, education, instruction, and curriculum design, combined with extensive management and leadership experience. His passion for technology and education has led David to work as an academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist and blogger. David holds a Master of Education and a Bachelor of Science, both in Technology Education, from Ohio State University. In addition, he has earned IT industry certifications and has been published in a book on gamification in the
If you're interested in pursuing a career in information technology, specifically related to PC technology, then earning A+ certifications online could be for you. Our course covers the two parts of the exam in detail:
Part 1: CT-012 CompTIA A+ Exam 220-901
This part of the program prepares you for the CompTIA 220-901 certification exam and builds practical job skills for computer hardware, networking, and mobile devices. These skills include the installation, maintenance, and troubleshooting of common devices such as desktops, laptops, network and wireless devices, printers, and monitors. You’ll master the installation and troubleshooting of common components such as CPUs, memory, disks, power supplies, and expansion cards, as well as gain valuable practical knowledge of security concepts, customer service, and business processes.
Part 2: CT-013 CompTIA A+ Exam 220-902
This part of our A+ program will prepare you for the CompTIA 220-902 exam. You will learn to compare and install various operating systems, set up and use client-side virtualization and SOHO networks, and troubleshoot PC and mobile device operating systems. These are the skills expected of an entry-level IT technician who will have a high level of interaction with clients.
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
All of our programs are self-paced and open enrollment. You can start and finish the program at your own pace. When you register for a program, you are given 6 months to complete the program.
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.
All materials you need for the program are included. The cost of materials is covered by your tuition. ed2go ships all materials via UPS ground service upon registration. However, please note that we do not provide computer hardware as part of your course. We will assist you in seeking out free hardware components and trial editions of software applications to assist you in completing your applied activities.
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
Upon successful completion of the program, you will be awarded a certificate of completion.
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
The majority of labs can be done using the online lab system. A lab scheduling link is included.
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-3690(855) 534-3690 FREE . We will answer your questions promptly.
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
Yes, this program currently prepares for the 900 series A+ exams, CompTIA™ A+ Exam 220-901 and Exam 220-902.
This program is compatible with Windows 7 and later operating systems, and all current internet browsers. It can be taken on either a PC or Mac device. Mac users are encouraged to have access to a Windows environment on their device. You'll also need to have email capabilities. Adobe Flash Player (download here) and Adobe Acrobat Reader (download here) are required for this course.
A+ Certification indicates to employers and colleagues that you’ve achieved the level of knowledge required for an entry-level position in the IT industry. Taking an A+ class and then earning your certification is the ideal way to start your IT career.
The CompTIA A+ Exam covers all of the key knowledge and skills that an industry professional needs to know. The first part of the exam focuses on essentials such as best practices and identifying and categorizing computer hardware and software. The second part focuses on practical application, like setting up, managing, and troubleshooting operating systems and input devices.