Course Code: GES836
Learn how to install, upgrade, migrate, and deploy Windows 7.
Configure hardware and applications, as well as network connectivity.
Configure access to resources, mobile computing, monitoring, backing up, and restoring Windows.
Identify and resolve Windows 7 application issues.
Manage and maintain Windows 7 client systems, troubleshoot login and resource access issues.
Resolve Windows 7 network connectivity issues, troubleshoot IE8 and encryption issues, and protect Windows 7 against malware and vulnerabilities.
Chris Lobban has industry experience with an extensive range of hardware and software solutions. Before working as an instructor, he worked both in a help desk environment and as a quality assurance analyst. He received his formal training as a computer networking and technical support specialist at Seneca College. Chris has earned CompTIA A+, Network+, Server+, and Security+ credentials, as well as Microsoft MCSE (Windows Server 2003), MCSA (Windows Server 2003), MCDST (Windows XP), and MCITP Enterprise Desktop Support Technician (Windows 7) credentials. He is a Microsoft Certified Trainer (MCT) and a CompTIA Certified Technical Trainer (CTT+).
This program is ideal for you if you have six (6) to twelve (12) months of experience supporting end users of a desktop operating system and would like to become highly proficient in providing technical support in a Windows 7 environment.
Two textbooks are included in your tuition:
This program can only be taken on a PC. You will need Internet Explorer version 8 or higher. You will also need Windows XP, Vista, or 7. In addition, you will need Adobe Flash and Adobe Reader.
This program is compatible with Windows 8/ Internet Explorer 10, as long as the following criteria is met:
No, this program must be taken on a PC.
offer telephone or online registration. GES836 - How long does it take to complete a program?
No, all the materials are included.
Upon successful completion of the program, you will be awarded a certificate of completion.
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.
Our programs are all open enrollment. You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-3690. We will answer your questions promptly.
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer. This program can only be taken on a PC. You will need Internet Explorer version 8 or higher. You will also need Windows XP, Vista, or 7. In addition, you will need Adobe Flash and Adobe Reader. This program is compatible with Windows 8/ Internet Explorer 10, as long as the following criteria is met:
For Windows Vista or Windows 7: Intel® Pentium® 4 or AMD Athlon® dual-core processor, 3.0 GHz or higher with SSE2 technology
For Windows XP: Intel Pentium 4 or AMD Athlon dual-core processor, 1.6 GHz or higher with SSE2 technology