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ed2go Information Technology Other Microsoft Certified Solutions Associate (MCSA): Windows 7
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mcsa-windows-7

Microsoft Certified Solutions Associate (MCSA): Windows 7

Impress employers by updating your technical support skills. In this program, you will prepare for the Microsoft Windows 7- Configuring (70-680) and Windows 7-Enterprise Desktop Support Technician (70-685) certification exams, as you learn to configure systems and resolve desktop application, network, and security issues in a Windows 7 environment. Microsoft Certified Solutions Associate (MCSA): Windows 7 includes two courses, Windows 7 Configuring and Windows 7 Enterprise Desktop Technician. These courses will train you to support Windows 7 end users and support and maintain systems and mobile devices that run Windows 7.

The lessons in this program combine in-depth information with simulated labs that give you hands-on practice that will help you develop the skills you need. You will also receive two textbooks: Self-Paced Training Kit (Exam 70-680): Configuring Windows 7 by Microsoft Press, and Self-Paced Training Kit (Exam 70-685): Windows 7, Enterprise Desktop Support Technician (Pro - Certification) by Microsoft Press.

12 Months / 200 Course Hrs
Open Enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals Why this school? It's been chosen based on your location or if you've visited this school's website.

Financial Assistance Available*

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Learning Method

Instructor-led Self-Paced: Study at your own schedule

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Microsoft Certified Solutions Associate (MCSA): Windows 7

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Microsoft Certified Solutions Associate (MCSA): Windows 7 Details + Objective

Course Code: GES836

You Will Learn
  • Install, upgrade, migrate to, and deploy Windows 7
  • Configure hardware and applications
  • Configure network connectivity and access to resources
  • Configure mobile computing and support mobile users
  • Monitor and maintain systems
  • Configure backup and recovery options
  • Identify and resolve desktop application and networking issues
  • Identify and resolve security issues
How the course is taught
  • Self-paced, online course
  • 12 months to complete
  • Open enrollment, begin anytime
  • 200 course hours
How you will benefit
  • Prepare for the Microsoft Certified Solutions Associate (MCSA) Windows 7 certification
  • Demonstrate ability to identify the cause and resolution of desktop application, network, and security issues
  • Validate your ability to support and maintain systems and mobile devices that run Windows 7
Microsoft Certified Solutions Associate (MCSA): Windows 7 Outline
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Microsoft Windows 7 Configuring Part I

Learn how to install, upgrade, migrate, and deploy Windows 7.

Microsoft Windows 7 Configuring Part II

Configure hardware and applications, as well as network connectivity.

Microsoft Windows 7 Configuring Part III

Configure access to resources, mobile computing, monitoring, backing up, and restoring Windows.

Microsoft Windows 7 Enterprise Desktop Support Technician Part I

Identify and resolve Windows 7 application issues.

Microsoft Windows 7 Enterprise Desktop Support Technician Part II

Manage and maintain Windows 7 client systems, troubleshoot login and resource access issues.

Microsoft Windows 7 Enterprise Desktop Support Technician Part III

Resolve Windows 7 network connectivity issues, troubleshoot IE8 and encryption issues, and protect Windows 7 against malware and vulnerabilities.

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Microsoft Certified Solutions Associate (MCSA): Windows 7 Instructors
Chris Lobban 

Chris Lobban has industry experience with an extensive range of hardware and software solutions. Before working as an instructor, he worked both in a help desk environment and as a quality assurance analyst. He received his formal training as a computer networking and technical support specialist at Seneca College. Chris has earned CompTIA A+, Network+, Server+, and Security+ credentials, as well as Microsoft MCSE (Windows Server 2003), MCSA (Windows Server 2003), MCDST (Windows XP), and MCITP Enterprise Desktop Support Technician (Windows 7) credentials. He is a Microsoft Certified Trainer (MCT) and a CompTIA Certified Technical Trainer (CTT+).

Microsoft Certified Solutions Associate (MCSA): Windows 7 Requirements / Prerequisites

This program is ideal for you if you have six (6) to twelve (12) months of experience supporting end users of a desktop operating system and would like to become highly proficient in providing technical support in a Windows 7 environment.

Two textbooks are included in your tuition:

  • Self-Paced Training Kit (Exam 70-680): Configuring Windows 7 by Microsoft Press
  • Self-Paced Training Kit (Exam 70-685): Windows 7, Enterprise Desktop Support Technician (Pro - Certification) by Microsoft Press

This program can only be taken on a PC. You will need Internet Explorer version 8 or higher. You will also need Windows XP, Vista, or 7. In addition, you will need Adobe Flash and Adobe Reader.

This program is compatible with Windows 8/ Internet Explorer 10, as long as the following criteria is met:

  • Java must be downloaded and installed manually, as it's not installed by default on Windows 8.
  • Internet Explorer 10 must run in "Desktop" mode in order for Java to work properly

Hardware Requirements:

  • For Windows Vista or Windows 7: Intel® Pentium® 4 or AMD Athlon® dual-core processor, 3.0 GHz or higher with SSE2 technology; for Windows XP: Intel Pentium 4 or AMD Athlon dual-core processor, 1.6 GHz or higher with SSE2 technology
  • 2 GB RAM
  • 1.8 GB free disk space for installation
  • 1,280 x 1,024 true color video display adapter 128 MB or greater, Microsoft® Direct3D®-capable workstation-class graphics card
  • 1,024 x 768 display resolution with true color
Microsoft Certified Solutions Associate (MCSA): Windows 7 Frequently Asked Questions
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Can I use a Mac?

No, this program must be taken on a PC.

How long does it take to complete a program?

offer telephone or online registration. GES836 - How long does it take to complete a program?

Do I have to buy additional materials?

No, all the materials are included.

What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

How do you do the applied labs if you don’t have equipment?

The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.

When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready. Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

How can I get more information about the program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-3690. We will answer your questions promptly.

What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer. This program can only be taken on a PC. You will need Internet Explorer version 8 or higher. You will also need Windows XP, Vista, or 7. In addition, you will need Adobe Flash and Adobe Reader. This program is compatible with Windows 8/ Internet Explorer 10, as long as the following criteria is met:

  • Java must be downloaded and installed manually, as it's not installed by default on Windows 8
  • Internet Explorer 10 must run in "Desktop" mode in order for Java to work properly

Hardware Requirements:

For Windows Vista or Windows 7: Intel® Pentium® 4 or AMD Athlon® dual-core processor, 3.0 GHz or higher with SSE2 technology

For Windows XP: Intel Pentium 4 or AMD Athlon dual-core processor, 1.6 GHz or higher with SSE2 technology

  • 2 GB RAM
  • 1.8 GB free disk space for installation
  • 1,280 x 1,024 true color video display adapter 128 MB or greater, Microsoft® Direct3D®-capable workstation-class graphics card
  • 1,024 x 768 display resolution with true color
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Talk to an admissions counselor
Got other questions? Get in touch with our admissions counselors via . During non-business hours, please feel free to send us a question using the "Contact Us" button. You can also reach us by phone at (855) 520-6806.