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Writing under Pressure: The Writing Process

When a writing project is time sensitive, it becomes all the more valuable to have a reliable, systematic writing process. Otherwise you may end up overwhelmed and frustrated, or so rushed that you produce less than your best work. Even when you're under...
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$75

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1 hours
Start Date: Open enrollment

Business Grammar: Common Usage Errors

When do you use who's or whose? And when should you choose less rather than fewer? Understanding the subtle variations in meanings of such words – ones that are often misused or confused – is important if you want to write clearly and professionally.
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$75

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1 hours
Start Date: Open enrollment

Professionalism, Business Etiquette, and Personal Accountability

Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being...
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$75

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1 hours
Start Date: Open enrollment

Writing for Technical Professionals: Effective Writing Techniques

Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a...
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$75

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2 hours
Start Date: Open enrollment

Using Emotional Intelligence on the Job

Putting emotional intelligence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough;...
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$75

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1 hours
Start Date: Open enrollment

Business Grammar: Sentence Construction

People write sentences everyday in business. However, sometimes those sentences are not as well constructed as they could be. A misplaced modifier might get a chuckle out of the reader, but it doesn't help your reputation or that of your company.
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$75

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1 hours
Start Date: Open enrollment

Telepro Online Program - Group Two: Managing the Call

Group 2 modules focus on those skills necessary for managing the call and are more suitable for those who must use the skills of listening, questioning and controlling the interaction to bring the call to a timely and appropriate response.
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$89

USD

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4 hours
Start Date: Open enrollment

Interpersonal Communication: Targeting Your Message

Author and communication expert Anthony Robbins once said, 'To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.
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$75

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1 hours
Start Date: Open enrollment

Managing Your E-mail

E-mail has had many positive effects on our lives, but it has also increased dramatically the volume of communication and the amount of information that the average office worker needs to process ever day. To stay on top of things, you must sort, file, respond to, or delete every...
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$75

USD

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1 hours
Start Date: Open enrollment

Succeeding in the American Workplace

Efficiency, achievement, and action are important workplace values in the United States. And being successful in an American workplace can depend on how well you adopt practices that reflect these values. For example, do you actively look for ways to make things...
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$75

USD

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1 hours
Start Date: Open enrollment
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