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Communication Skills and Project Management

An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging...
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$75

USD

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2 hours
Start Date: Open enrollment

Getting Results without Authority: Persuasive Communication

Communicating persuasively is key when you want to get results in situations where you don't have direct authority. To communicate persuasively, it's important to think from the other person's perspective. How and what you ask, and the...
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$75

USD

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1 hours
Start Date: Open enrollment

Facilitating Difficult Situations

How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the...
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$75

USD

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5 hours
Start Date: Open enrollment

Business Writing: Editing and Proofreading

When it comes to business writing, most individuals don't really appreciate the importance of editing and proofreading a document before sending it. But have you ever distributed a document or message only to find later that you forgot to include a key point...
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$75

USD

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1 hours
Start Date: Open enrollment

Strategies for Communicating with Tact and Diplomacy

Communicating with diplomacy and tact requires strategy, awareness, and skills. Its aim is to establish trust and rapport in relationships while delivering messages effectively. However, it's often pushed aside by good intentions cloaked by gut...
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$75

USD

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1 hours
Start Date: Open enrollment

The Impact of Situation and Style When Communicating with Diplomacy and Tact

Communicating with diplomacy and tact is more than a skill. It requires an awareness of your environment and style, and an ability to adapt to different situations. In this course, you'll see how conversations with different...
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$75

USD

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1 hours
Start Date: Open enrollment

Presenting Your Proposition

Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that...
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$75

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4 hours
Start Date: Open enrollment

Preparing a Business Case

Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically...
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$75

USD

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2.50 hours
Start Date: Open enrollment

Writing a Business Case

Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it...
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$75

USD

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2.50 hours
Start Date: Open enrollment

Presenting Your Case

Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain...
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$75

USD

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2.50 hours
Start Date: Open enrollment
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