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Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks

Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity,...
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$75

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1.50 hours
Start Date: Open enrollment

Cisco ARCH 2.0: Network Management with Cisco IOS Software

To identify design considerations for embedded management functionality in Cisco IOS software
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$75

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2 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Introduction to Voice-Mail

This course introduces the Cisco Unity Connection and Cisco Unity Express voice-messaging systems and compares the parameters and features of each. It discusses Cisco Unity Connection integration options, including integration with Cisco Unified...
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$75

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1.50 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Integrating Cisco Unity Connection with CUCM

Cisco Unity Connection system settings are the main parameters used to define its integration with a call-processing system. This course explains the difference between integrating Cisco Unity Connection with Cisco Unified Communications...
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$75

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1.50 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Configuring the CUC System and Dial Plan Components

This course explains Cisco Unity Connection system settings, which contain many configuration options. It discusses system distribution lists and authentication rules as well as roles and restriction tables.
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$75

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1.50 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Implementing Cisco Unity Connection

Within Cisco Unity Connection, call routing takes control of the call flow. Call handlers are used to build auto-attendant functionality with Cisco Unity Connection. This course explains the call management options in Cisco Unity Connection and the...
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$75

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3 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Implementing Cisco Unity Express in CUCM Express Environment

In the modern business environment, many organizations rely on voice-mail messaging and call handling features such as auto-attendant scripts to process customer calls. These services can be managed centrally, or in the...
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2 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Cisco Unity Express Users and Auto Attendant

In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell...
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$75

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2 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Troubleshooting Cisco Unity Express

This course describes how to troubleshoot issues within a Cisco Unity Express voice-mail solution. It focuses on an integrated Cisco Unity Express voice-mail system with Cisco Unified Communications Manager Express.
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$75

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1.50 hours
Start Date: Open enrollment

Cisco CAPPS 8.0: Voice Profile for Internet Mail Implementation

In many organizations, the voice-mail deployment follows the distributed messaging model with multiple single-site messaging systems. With multiple voice-mail systems, each messaging system controls local voice-mail access and communicates...
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$75

USD

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1.50 hours
Start Date: Open enrollment
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