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Managing People

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Fundamentals of Supervision and Management

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.
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24 hours
Start Date: Jul 16 | Aug 20 | Sep 17 | Oct 15

Managing Customer Service

Become indispensable to any organization by understanding how to identify and meet customer needs.
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24 hours
Start Date: Jul 16 | Aug 20 | Sep 17 | Oct 15

Achieving Success with Difficult People

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives.
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24 hours
Start Date: Jul 16 | Aug 20 | Sep 17 | Oct 15

Fundamentals of Supervision and Management II

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
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24 hours
Start Date: Jul 16 | Aug 20 | Sep 17 | Oct 15

Managing Resources during Difficult Times

Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and...
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$75

USD

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1 hours
Start Date: Open enrollment

Talent Management: Basics

Would you be able to define talent management if someone asked you what it was? And would you be able to explain why it should be a top priority for organizations? Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an...
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$75

USD

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1 hours
Start Date: Open enrollment

Facilitating Collaborative Processes

In order to develop better and more successful solutions to work-related issues, you need to engage employees in collaborative processes such as planning, decision making, and problem solving. And to do this well, you must be a good facilitator.
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$75

USD

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1 hours
Start Date: Open enrollment

First Steps for Turning Around a Performance Problem

If not dealt with in a timely manner, minor performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the...
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$75

USD

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1 hours
Start Date: Open enrollment

Talent Management: Developing and Engaging Talent

Organizations depend on talented employees to help them achieve their goals. But without a talent management strategy focused on keeping these employees engaged, they may be sending out resumes rather than working to achieve those goals.
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$75

USD

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1 hours
Start Date: Open enrollment

Retaining Top Performers

Savvy managers realize the benefits of retaining their star performers, and that making a focused effort to retain top talent will save time and resources, and improve the overall performance of the organization. So how do you keep your top performers on board? You must give...
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$75

USD

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1 hours
Start Date: Open enrollment
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  • Courses are designed to be completed within 6-12 weeks.
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