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Using Business Etiquette to Build Professional Relationships

Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette...
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$75

USD

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1 hours
Start Date: Open enrollment

Essential Skills for Professional Telephone Calls

Virtually every single company in the global economy uses the telephone for at least a part of their business. For many organizations, the telephone is the primary form of communication with customers, clients, and colleagues.
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$75

USD

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1 hours
Start Date: Open enrollment

Customer Service Training

This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
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$49.95

USD

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7 hours
Start Date: Open enrollment

Handling Difficult Conversations Effectively

The most effective managers know that, when faced with difficult conversations, the ultimate goal is to produce positive outcomes. While they can represent an emotional confrontation, these discussions can also be meaningful and constructive.
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$75

USD

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1 hours
Start Date: Open enrollment

Techniques for Communicating Effectively with Senior Executives

Understanding how to communicate effectively with senior executives is a valuable skill for any professional. How else will you pitch your great idea to your CEO or report on key successes or failures? What if you've got only a few minutes...
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$75

USD

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1 hours
Start Date: Open enrollment

Communicating during Difficult Times

Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions.
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$75

USD

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1 hours
Start Date: Open enrollment

Professional Networking Essentials: Developing Confidence

Why can some people walk into a room and start making new acquaintances almost immediately? It's as if they're hardwired to know how to introduce themselves and establish a relationship with everyone they meet. Wouldn't it be great to have that...
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$75

USD

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1 hours
Start Date: Open enrollment

Business Grammar: Working with Words

Do you remember what prefixes and suffixes are? Do you know how to form plurals and possessives correctly in your business writing? Are you confident when it comes to spelling? This course explains how to use words correctly, including some key rules on how to...
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$75

USD

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1 hours
Start Date: Open enrollment

Negotiation Essentials: Communicating

If you want to achieve a successful outcome in a negotiation, you need to communicate well. And this means not only being clear in how you deliver your message but also ensuring the other party feels understood. You need to actively and skillfully create a...
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$75

USD

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1 hours
Start Date: Open enrollment

Professional Networking Essentials: Finding Opportunities To Make Connections

In the modern connected business environment, knowing the essentials of professional networking is a major asset and key for success. Networking is all about people and making beneficial connections that will help you build a...
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$75

USD

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1 hours
Start Date: Open enrollment
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