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Business Coaching: Using Different Coaching Styles

Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles – directive and nondirective – depending on their coachee's skill and...
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$75

USD

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1 hours
Start Date: Open enrollment

Customer Service Training

This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
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$49.95

USD

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7 hours
Start Date: Open enrollment

Performance Appraisal Essentials: 360-degree Appraisals

By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers,...
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Creating Your Own Leadership Development Plan

Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually...
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$75

USD

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1 hours
Start Date: Open enrollment

Jump-Start Your Career With LinkedIn

Learn how to use LinkedIn, a free and popular job search and career development tool, and gain the power of the Internet to expand your professional network.

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$95

USD

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24 hours
Start Date: Oct 15 | Nov 12 | Dec 10 | Jan 21

Talent Management: Acquiring Talent

Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people.
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$75

USD

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1 hours
Start Date: Open enrollment

Preparing to Dismiss an Employee

Dismissing an employee is never an easy task because it can be emotionally difficult. Also, dismissals can impact other employees and the company. If it's the right thing to do and you're well prepared, the dismissal can provide an opportunity for you to educate other...
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$75

USD

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1 hours
Start Date: Open enrollment

Managing the Dismissal of an Employee

One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact...
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$75

USD

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1 hours
Start Date: Open enrollment

Delegation Essentials: An Introduction to Delegating

Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning,...
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$75

USD

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1 hours
Start Date: Open enrollment

Delegation Essentials: The Delegation Process

Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation...
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$75

USD

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1 hours
Start Date: Open enrollment
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