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Business Coaching: Using Different Coaching Styles

Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles – directive and nondirective – depending on their coachee's skill and...
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$75

USD

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1 hours
Start Date: Open enrollment

Customer Service Training

This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
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$49.95

USD

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7 hours
Start Date: Open enrollment

Performance Appraisal Essentials: 360-degree Appraisals

By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers,...
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Creating Your Own Leadership Development Plan

Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually...
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$75

USD

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1 hours
Start Date: Open enrollment

Jump-Start Your Career With LinkedIn

Learn how to use LinkedIn, a free and popular job search and career development tool, and gain the power of the Internet to expand your professional network.

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$95

USD

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24 hours
Start Date: Jul 16 | Aug 20 | Sep 17 | Oct 15

Operations Management and the Organization

Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials...
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$75

USD

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1 hours
Start Date: Open enrollment

Leading Teams: Motivating and Optimizing Performance

As teams mature, they're able to perform more independently. Accordingly, team leaders must shift their role to one of maintaining motivation and optimizing team member performance. This ensures that their teams continue to perform at peak levels.
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$75

USD

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1 hours
Start Date: Open enrollment

IT Project Management Essentials: Initiating and Planning IT Projects

If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project – the initiating and planning phases – a project manager should clarify objectives and requirements...
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$75

USD

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1 hours
Start Date: Open enrollment

Business Analysis: Enterprise Analysis

Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the investment required for the...
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$75

USD

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2.50 hours
Start Date: Open enrollment

Anger Management Essentials: Managing and Controlling Anger

Anger is a subject that affects most everyone. Some individuals need help in controlling their anger, whereas others need help to positively express feelings of anger that are buried. It's important to find healthy ways of owning and...
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$75

USD

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1 hours
Start Date: Open enrollment
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