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Business Coaching: Using Different Coaching Styles

Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles – directive and nondirective – depending on their coachee's skill and...
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$75

USD

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1 hours
Start Date: Open enrollment

Customer Service Training

This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
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$49.95

USD

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7 hours
Start Date: Open enrollment

Performance Appraisal Essentials: 360-degree Appraisals

By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers,...
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Creating Your Own Leadership Development Plan

Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually...
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$75

USD

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1 hours
Start Date: Open enrollment

Jump-Start Your Career With LinkedIn

Learn how to use LinkedIn, a free and popular job search and career development tool, and gain the power of the Internet to expand your professional network.

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$95

USD

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24 hours
Start Date: Jan 21 | Feb 18 | Mar 18 | Apr 15 | May 13

Performing with Others under Pressure

High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your...
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$75

USD

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1 hours
Start Date: Open enrollment

Operations Management: Facilities Planning and Management

Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production.
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$75

USD

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1 hours
Start Date: Open enrollment

Talent Management: Acquiring Talent

Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people.
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Building Your Influence as a Leader

Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and...
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$75

USD

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1 hours
Start Date: Open enrollment

Stages of Growth in Leading Firms Certificate

This series is gold with valuable expert strategies from leading growth CEOs. Learn to promote and identify growth, avoid pitfalls of fast growth and profit from rapid expansion.
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$35

USD

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6 hours
Start Date: Open enrollment
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