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Business Coaching: Using Different Coaching Styles

Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles – directive and nondirective – depending on their coachee's skill and...
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$75

USD

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1 hours
Start Date: Open enrollment

Customer Service Training

This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
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$49.95

USD

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7 hours
Start Date: Open enrollment

Performance Appraisal Essentials: 360-degree Appraisals

By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers,...
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Creating Your Own Leadership Development Plan

Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually...
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$75

USD

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1 hours
Start Date: Open enrollment

Jump Start Your Career With LinkedIn

Learn how to use LinkedIn, a free and popular job search and career development tool, and gain the power of the Internet to expand your professional network.

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$95

USD

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24 hours
Start Date: Apr 16 | May 21 | Jun 18 | Jul 16

Leadership Essentials: Leading with Emotional Intelligence

Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities distinguish individuals with high emotional...
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$75

USD

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1 hours
Start Date: Open enrollment

The Voice of Leadership: Effective Leadership Communication Strategies

How effectively leaders accomplish the objectives of sharing vision and plans, delegating, coaching, and motivating people depends on how well they can adapt their leadership communication style to suit the situation.
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$75

USD

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1 hours
Start Date: Open enrollment

Handling Difficult Conversations Effectively

The most effective managers know that, when faced with difficult conversations, the ultimate goal is to produce positive outcomes. While they can represent an emotional confrontation, these discussions can also be meaningful and constructive.
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$75

USD

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1 hours
Start Date: Open enrollment

Leadership Essentials: Building Your Influence as a Leader

Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and...
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People

This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior.
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$49.95

USD

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15 hours
Start Date: Open enrollment
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  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
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  • Build industry skills or earn continuing education credits in a variety of fields.
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