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Managing People

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Fundamentals of Supervision and Management

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.
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$99

USD

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24 hours
Start Date: Oct 15 | Nov 12 | Dec 10 | Jan 21

Achieving Success with Difficult People

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives.
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$99

USD

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24 hours
Start Date: Oct 15 | Nov 12 | Dec 10 | Jan 21

Fundamentals of Supervision and Management II

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
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$99

USD

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24 hours
Start Date: Oct 15 | Nov 12 | Dec 10 | Jan 21

Managing Customer Service

Become indispensable to any organization by understanding how to identify and meet customer needs.
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$99

USD

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24 hours
Start Date: Oct 15 | Nov 12 | Dec 10 | Jan 21

Communicating during Difficult Times

Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions.
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People

This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior.
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$49.95

USD

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15 hours
Start Date: Open enrollment

Planning for Performance

Do you know if your team's goals are consistently being met? Or if the individuals in your team are performing at their peak? Using a performance management system is vital to help ensure that the performance of individuals and teams produces the desired outcomes for...
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$75

USD

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1 hours
Start Date: Open enrollment

Monitoring and Improving Performance

Performance management is all about results. But how do you measure those results? What do you do with the data that you collect? And what do you do if you discover that some employees are underperforming? Unless you set targets that can be monitored and measured,...
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$75

USD

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1 hours
Start Date: Open enrollment

Reviewing and Rewarding Performance

Managers often dread employee performance appraisals. However, these appraisals can be a positive experience for both manager and employee if you know the right way to handle them. Good performance needs to be rewarded, and how managers appraise performance and...
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$75

USD

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1 hours
Start Date: Open enrollment

The Benefits and Challenges of Engaging Employees

Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees.
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$75

USD

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1 hours
Start Date: Open enrollment
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  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Get started in a new career or gain skills to advance in your existing one.
  • Start Anytime. Access to lessons and assignments available from day one.
  • Many programs can be completed in less than six months.
  • Everything you need for a comprehensive learning experience while working at a pace that suites your individual style.
  • Expert instructors facilitate every program and provide personal assistance.
  • Certificate of completion awarded by your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
  • Quick independent study. Learn something new or expand your knowledge while working at your own pace.
  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.

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