Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts. Learn More>>
Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives. Learn More>>
Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills. Learn More>>
Become indispensable to any organization by understanding how to identify and meet customer needs. Learn More>>
As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them. Learn More>>
Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. Learn More>>
Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people. Learn More>>
Mentoring can benefit everyone. Mentor relationships, whether formal or informal, are a key to enabling success in both our personal and professional lives. Facilitated mentoring programs offered by organizations can lead to employees acquiring... Learn More>>
By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers,... Learn More>>
Savvy managers realize the benefits of retaining their star performers, and that making a focused effort to retain top talent will save time and resources, and improve the overall performance of the organization. So how do you keep your top performers on board? You must give... Learn More>>
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