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Operations Management: Inventory Management

Inventories include an organization's raw materials, work in process, supplies used in operations, and finished goods. A major part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to...
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1 hours
Start Date: Open enrollment

Operations Management: Management of Quality

Quality means different things to different people, organizations, and industries. However, according to quality guru Joseph Juran, quality means "fitness for use," and another quality guru, Philip Crosby, puts it as "conformance to customer requirements.
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1 hours
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Operations Management and the Organization

Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials...
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1 hours
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Operations Management: Product and Service Management

Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities.
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1 hours
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Operations Management: Forecasting and Capacity Planning

Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality.
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1 hours
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Operations Management: Operations Scheduling

Operations scheduling involves the distribution and use of an organization’s resources – in other words, its human resources, equipment, and facilities – to produce the goods and services needed to meet forecasted customer demand. Two important activities...
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1 hours
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Operations and Supply Chain Management

The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can...
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1 hours
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Operations Management: Facilities Planning and Management

Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production.
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1 hours
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