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General Business Skills

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Financial Management for Small Business Certificate

Critical information designed to increase profits. Cash management, sources of financing, accounts receivable management, business advisors, and methods to reduce risk.
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$35

USD

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5 hours
Start Date: Open enrollment

Entrepreneurship Certificate

Vital information for the entrepreneur: identifying new business ideas, recognizing opportunity, developing a vision statement and creating a dynamic business plan.
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$35

USD

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15 hours
Start Date: Open enrollment

Decision Making: Tools and Techniques

Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good...
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$75

USD

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1 hours
Start Date: Open enrollment

Decision Making: The Fundamentals

To emphasize the need of a formal decision-making process, C. Wright Mills, an American sociologist and author, once said, 'Freedom is not merely the opportunity to do as one pleases; neither is it merely the opportunity to choose between set alternatives.
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$75

USD

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1 hours
Start Date: Open enrollment

Managing Change: Dealing with Resistance to Change

Change is inevitable in an organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual...
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$75

USD

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1 hours
Start Date: Open enrollment

Performing with Others under Pressure

High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your...
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$75

USD

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1 hours
Start Date: Open enrollment

Managing Change: Sustaining Organizational Change

Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your...
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$75

USD

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1 hours
Start Date: Open enrollment

The Impact of Situation and Style When Communicating with Diplomacy and Tact

Communicating with diplomacy and tact is more than a skill. It requires an awareness of your environment and style, and an ability to adapt to different situations. In this course, you'll see how conversations with different...
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$75

USD

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1 hours
Start Date: Open enrollment

Strategies for Communicating with Tact and Diplomacy

Communicating with diplomacy and tact requires strategy, awareness, and skills. Its aim is to establish trust and rapport in relationships while delivering messages effectively. However, it's often pushed aside by good intentions cloaked by gut...
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$75

USD

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1 hours
Start Date: Open enrollment

Delivering a Difficult Message with Diplomacy and Tact

Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential...
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$75

USD

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1 hours
Start Date: Open enrollment
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  • Many programs can be completed in less than six months.
  • Everything you need for a comprehensive learning experience while working at a pace that suites your individual style.
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  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
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  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
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  • Certificate of completion awarded with passing score.

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