< back Browse:

General Business Skills

Sort by:

Financial Management for Small Business Certificate

Critical information designed to increase profits. Cash management, sources of financing, accounts receivable management, business advisors, and methods to reduce risk.
Learn More>>

$35

USD

Add To Cart
5 hours
Start Date: Open enrollment

Entrepreneurship Certificate

Vital information for the entrepreneur: identifying new business ideas, recognizing opportunity, developing a vision statement and creating a dynamic business plan.
Learn More>>

$35

USD

Add To Cart
15 hours
Start Date: Open enrollment

Managing Change: Dealing with Resistance to Change

Change is inevitable in an organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual...
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment

Performing with Others under Pressure

High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your...
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment

Customer Interactions

Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper...
Learn More>>

$75

USD

Add To Cart
3.50 hours
Start Date: Open enrollment

Customer Service over the Phone

Can you hear a smile over the phone? When you're providing customer service over the phone – without the benefits of face-to-face interaction with your customer – it can be challenging to establish the right relationship for excellent service. Just like for face-to-face...
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment

Using Strategic Thinking Skills

To think strategically, you must engage in both creative and analytical thinking. Deliberate, rational, and precise thinking is important, but so is being able to think outside the box, seeing a broad range of possibilities and envisioning an ideal future.
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment

Managing Change: Sustaining Organizational Change

Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your...
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment

Team and Customer Relationships

This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as well...
Learn More>>

$75

USD

Add To Cart
3 hours
Start Date: Open enrollment

Basic Business Math: Using Whole Numbers and Decimals

An understanding of basic mathematical principles is important for any businessperson. Math skills enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, and calculate commission earnings.
Learn More>>

$75

USD

Add To Cart
1 hours
Start Date: Open enrollment
 Close Nav

Please click on a month to choose a session start date:

  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Get started in a new career or gain skills to advance in your existing one.
  • Start Anytime. Access to lessons and assignments available from day one.
  • Many programs can be completed in less than six months.
  • Everything you need for a comprehensive learning experience while working at a pace that suites your individual style.
  • Expert instructors facilitate every program and provide personal assistance.
  • Certificate of completion awarded by your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
  • Quick independent study. Learn something new or expand your knowledge while working at your own pace.
  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.

Forgot Your Password?

Complete the form below and click the Reset Password button. If we find your password, we'll send password reset instructions to the e-mail address we have on record for you.



Forgot Password?