Administrative Assistant Fundamentals

Administrative Assistant Fundamentals
Instructor-Led Course
Hours: 24
Duration of Access: 6 weeks
Start Dates: Nov 12, Dec 10, Jan 21, Feb 18
19,937 Students
have taken this course.

About This Course

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

This course and its follow up (Administrative Assistant Applications) may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

About The Instructor

Becky and Tony Swaim

Becky and Tony Swaim have helped thousands of clients, colleagues, and students reach organizational and personal goals. Working in the medical, manufacturing and education fields, the Swaims manage a successful consulting firm in southern California. Starting her career as a medical administrative assistant, Becky provides assistance as a program manager to various medical practices and has managed a large staff in the medical reimbursement field. Becky earned a Bachelor's of Arts degree in Speech Communication from California State University, Long Beach. Tony Swaim has been an accomplished online instructor since 1998. His industry experience includes twenty years of medical device manufacturing management. Tony's consulting areas are project management, customer service, total quality and supply chain management. He earned an MBA from California State University, Long Beach and holds professional certifications in five disciplines.

Review

This was a fantastic course! The instructors were always helpful and got back immediately with answers. They have a friendly humorous personality that made it so much easier to ask questions. I haven’t been in school since 2005 so this was a great ice breaker to get me back into the game and I am happy to say I will be taking more classes in the future because of the excellent experience I had with this one.

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