Keys to Effective Communication

Keys to Effective Communication

ed2go Classes

$149.00 Enroll Now!

Instructor-Led Course
Hours: 24
Duration of Access: 6 weeks
Start Dates: Dec 09, Jan 13, Feb 10, Mar 16
11,574 Students
have taken this course.

About This Course

If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this course. With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist. You'll learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

PMBOK® Guide, PMI®, PMP®, CAPM®, and the PMI R.E.P. logo are either marks or registered marks of the Project Management Institute, Inc.

ed2go is a global Registered Education Provider for the Project Management Institute (PMI). Registered Education Providers (R.E.P.s) offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a project management professional (PMP) to ensure that they meet PMI's expectations for professional development in project management.

This program/course is a good choice for those looking for project management experience and those aspiring to obtain a PMI credential.  It's also an excellent choice for existing PMI credential holders looking for an approved activity for PMI's continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213. Please visit to learn more about PMI's credentials and how they may fit into your continuing education plans. (This course aligns to the PMI Talent Triangle.)

About The Instructor

Dawn Lianna

Dawn Lianna, who holds a Master's degree in counseling and psychology, teaches communication, stress management, natural health, and therapy skills to capacity audiences. A seasoned writer, teacher, and counselor, Lianna is known for her humanitarian style, quick wit, motivational skills and warmth.


I've been using the communication techniques from the lessons with my family members. I’ve gotten positive feedback, especially with my husband when we have issues that come up, during negotiations, or when we are discussing hot topics...The past few weeks have been liberating and have brought us closer together.

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