Course Detail

Discover how economics, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Determine how economic forecasting and the world economy affect an enterprise; understand the basics of accounting including the general ledger, the accounting equation, key accounting terms, and the types of accounting; and learn how balance sheets, income statements, cash flow management, and financial controls help keep your organization moving in a positive direction.

Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover the forms of business organization and learn about ethics and organizational politics; and understand the basics of international business. Find out how you can successfully plan and exercise control, discover how problem solving and decision making can increase your efficiency and effectiveness, and explore various organizing principles. See the difference between motivation and leadership, discover how to increase creativity, find out how marketing differs from sales, and learn of the finer points of operations management. Understand why effective change management is so vital, and determine how to recruit, evaluate, select, and train team members.

This course may help you prepare for the internationally-recognized Certified Professional Secretary(r) (CPS(r)) and the Certified Administrative Professional(r) (CAP(r)) exam offered by the International Association of Administrative Professionals(r) (IAAP(r)).

Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals(r) (IAAP(r)).