Course Detail

How often have you found that what you knew mattered far less than what you said? Your style of communication can make the difference between succeeding and failing in almost any endeavor. If you want to improve your chances of achieving professional success, this provocative and practical course will have you communicating like a leader. You'll learn to distill the communication process into four essential components. You'll explore four methods of communication and you'll understand the most appropriate circumstances for each method. You'll build up your listening skills, learn to read body language, become more artful at providing feedback, and more.