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Cisco CVOICE 8.0: Call Routing and Dial Plans

To integrate VoIP networks into existing voice networks, you must have the skills and knowledge to implement call routing and design an appropriate numbering plan. A scalable numbering plan establishes the baseline for a comprehensive, scalable, and logical...
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$75

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3.50 hours
Start Date: Open enrollment

Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options

Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users.
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2 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Gatekeeper and Cisco Unified Border Element

Gatekeepers play a major part in medium and large H.323 VoIP network solutions. Gatekeepers allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and...
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3 hours
Start Date: Open enrollment

Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance

In a VoIP environment, the administrator must understand how to successfully troubleshoot problems. The Cisco Unified Communications solutions provide a wide range of tools to maintain, troubleshoot and monitor Cisco Unified...
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1.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Introduction to Voice Gateways

Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the voice gateway functions...
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2.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Voice Port Implementation, Codecs, and DSPs

Connecting voice devices to a network infrastructure requires an in-depth understanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public switched telephone...
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3.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: QoS Mechanisms

IP networks must provide a number of services to adequately support voice transmission using VoIP. These services include security, predictability, measurability, and some level of delivery guarantee. Network administrators and architects achieve this service level by...
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3 hours
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Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and the Disaster Recovery System

One of the important administrator functions is accessing different trace files, syslog messages, and counters that indicate the current system and appliance health using the Cisco Unified Real-Time Monitoring Tool (RTMT).
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$75

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1 hours
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Cisco ICOMM 8.0: CUC Solutions

A Cisco Unified Communications (CUC) System provides flexibility, reduces total cost of ownership (TCO), and enhances productivity and capabilities that help overcome the communication challenges of traditional voice networks. Many CUC applications that allow...
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$75

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2 hours
Start Date: Open enrollment

Cisco ICOMM 8.0: Endpoint and User Administration

In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may...
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$75

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4 hours
Start Date: Open enrollment
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