This Customer Service training class teaches the basics of customer service and translates that knowledge into practical application.
In order to be effective in today's competitive environment, professional service representatives must develop effective telephone skills. The TelePro Online Program is essential for anyone who interacts with internal or external customers over the telephone.
Group 1 modules focus on improving the customer experience by improving the learner's ability to connect with the customer. This program is suitable for all reps as a base program and as the sole program for reps who have minimal need...
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