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Relationship Management

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Rebuilding Trust

Trust is an important component in any workplace. When colleagues know they can count on each other, morale and productivity levels tend to increase. But what if trust is betrayed? How will this impact your ability to perform your job effectively? This course will provide key insight...
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$75

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1 hours
Start Date: Open enrollment

Developing Strategic Peer Relationships in Your Organization

Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and...
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$75

USD

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1 hours
Start Date: Open enrollment

Developing Your Reputation of Professionalism with Business Etiquette

Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must...
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$75

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1 hours
Start Date: Open enrollment

Professionalism, Business Etiquette, and Personal Accountability

Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being...
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$75

USD

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1 hours
Start Date: Open enrollment

Communicating with Professionalism and Etiquette

Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating...
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$75

USD

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1 hours
Start Date: Open enrollment

Using Business Etiquette to Build Professional Relationships

Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette...
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$75

USD

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1 hours
Start Date: Open enrollment

Workplace Conflict: Recognizing and Responding to Conflict

Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to...
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$75

USD

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1 hours
Start Date: Open enrollment

Workplace Conflict: Strategies for Resolving Conflicts

Whether you like it or not, conflict is an inevitable part of life. So learning to deal with it effectively is a key skill. The more quickly and effectively you can resolve a conflict, the sooner you can get on with more productive activities in...
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People: Identifying Difficult People

Inevitably, we all encounter difficult people in the workplace. Dealing with difficult people can lead to feelings of frustration or even intimidation. If you know the right techniques, though, dealing with even the most difficult person is...
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People: How to Work with Aggressive People

Aggressive people are arguably the most difficult type of people to work with. Hostile-aggressives are openly pushy and can easily intimidate people; passive-aggressives work behind the scenes with hidden agendas.
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$75

USD

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1 hours
Start Date: Open enrollment
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  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Get started in a new career or gain skills to advance in your existing one.
  • Start Anytime. Access to lessons and assignments available from day one.
  • Many programs can be completed in less than six months.
  • Everything you need for a comprehensive learning experience while working at a pace that suites your individual style.
  • Expert instructors facilitate every program and provide personal assistance.
  • Certificate of completion awarded by your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
  • Quick independent study. Learn something new or expand your knowledge while working at your own pace.
  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.

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