To create a proper integrated network design, you need to know about the many considerations that affect voice traffic. This course focuses on the types of delay, bandwidth restrictions, and Quality of Service (QoS) issues that affect voice... Learn More>>
Cisco Service Advertisement Framework (SAF) provides a framework that allows applications to discover the existence, IP address, port, and configuration of networked resources. Cisco SAF allows a timely and reliable awareness of the services within... Learn More>>
Connecting voice devices to a network infrastructure requires an in-depth understanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public switched telephone... Learn More>>
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on... Learn More>>
Many enterprises are integrating their voice and data networks into a single unified communications network. Packet telephony introduces a new set of terms and standards and each technology has a specific role to play in the network. Learn More>>
A call that is placed off site must go through a gateway. This gateway could be a Cisco Media Gateway Control Protocol (MGCP), H.323, or Session Initiation Protocol (SIP) gateway. This course discusses how to troubleshoot these different types of... Learn More>>
The Cisco Unified Communications Manager Device Mobility feature dynamically changes important location settings - such as Calling Search Space (CSS), region, date and time group, and Cisco Unified Survivable Remote Site Telephony (Cisco... Learn More>>
After you migrate your voice network to include Cisco Unified Communications Manager functionality, the entire structure of your voice network changes. Nearly all devices should now communicate across the data network structure,... Learn More>>
This course describes how to configure the Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) endpoints in the Cisco Unified Communications Manager Express. The SCCP endpoints are defined as the Ethernet... Learn More>>
With the proliferation of VoIP in both the home and business environments, concerns such as quality of service and security are being given more attention. This course describes some of the major quality issues, such as delay and jitter, as well as security issues like... Learn More>>
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