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Managing People

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Fundamentals of Supervision and Management

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.
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$99

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24 hours
Start Date: Sep 17 | Oct 15 | Nov 12 | Dec 10

Achieving Success with Difficult People

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives.
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$99

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24 hours
Start Date: Sep 17 | Oct 15 | Nov 12 | Dec 10

Fundamentals of Supervision and Management II

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
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$99

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24 hours
Start Date: Sep 17 | Oct 15 | Nov 12 | Dec 10

Managing Customer Service

Become indispensable to any organization by understanding how to identify and meet customer needs.
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$99

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24 hours
Start Date: Sep 17 | Oct 15 | Nov 12 | Dec 10

Talent Management: Acquiring Talent

Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people.
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$75

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1 hours
Start Date: Open enrollment

Talent Management: Developing and Engaging Talent

Organizations depend on talented employees to help them achieve their goals. But without a talent management strategy focused on keeping these employees engaged, they may be sending out resumes rather than working to achieve those goals.
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$75

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1 hours
Start Date: Open enrollment

Talent Management: Retaining Talent

Retaining talented employees is a constant challenge for any organization. The costs of turnover can be high. That's why talent retention is a strategic issue requiring focus, time, and resources. This course highlights the importance and benefits of putting effort...
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$75

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1 hours
Start Date: Open enrollment

Transitioning from Technical Professional to Management

Moving from being a technical professional to being a manager is a career change requiring a shift in focus. Technical professionals are largely self-directed, whereas managers work through other people. These and other role differences require...
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$75

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1 hours
Start Date: Open enrollment

Strategies for Transitioning to Technical Management

As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them.
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$75

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1 hours
Start Date: Open enrollment

Managing Technical Professionals

Managing a team of technical professionals presents some unique challenges for even the most talented manager. Whether you have a technical background or not, you'll need to apply organizational, motivational, and leadership skills to address those challenges...
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$75

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1 hours
Start Date: Open enrollment
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  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Get started in a new career or gain skills to advance in your existing one.
  • Start Anytime. Access to lessons and assignments available from day one.
  • Many programs can be completed in less than six months.
  • Everything you need for a comprehensive learning experience while working at a pace that suites your individual style.
  • Expert instructors facilitate every program and provide personal assistance.
  • Certificate of completion awarded by your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
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  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.

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