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Keys to Effective Communication

If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this course. With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist. You'll learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

ed2go is a global Registered Education Provider for the Project Management Institute (PMI)®. Registered Education Providers (R.E.P.s) offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a Project Management Professional (PMP)® to ensure that they meet the expectations of PMI for professional development in project management.

This program/course is a good choice for those looking for project management experience and those aspiring to obtain a credential from PMI.  It's also an excellent choice for existing PMI credential holders looking for an approved activity for continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213. Please visit pmi.org to learn more about PMI credentials and how they may fit into your continuing education plans. (This course aligns to the PMI Talent Triangle™.)

For the Talent Triangle breakdown of PDUs for this course, please Click Here.

PMP, Project Management Professional, Project Management Professional (PMP), PMBOK, PgMP, PMI-RMP, CAPM, PMI-SP, PMI Scheduling Professional (PMI-SP) and the PMI REP Logo are registered marks of the Project Management Institute.

PMI Talent Triangle is a registered trademark of the Project Management Institute.

Course Revised January 2016

About The Instructor

Dawn Lianna

Dawn Lianna, who holds a Master's degree in counseling and psychology, teaches communication, stress management, natural health, and therapy skills to capacity audiences. A seasoned writer, teacher, and counselor, Lianna is known for her humanitarian style, quick wit, motivational skills and warmth.

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  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
  • Quick independent study. Learn something new or expand your knowledge while working at your own pace.
  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.

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