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Handling Difficult Conversations Effectively

The most effective managers know that, when faced with difficult conversations, the ultimate goal is to produce positive outcomes. While they can represent an emotional confrontation, these discussions can also be meaningful and constructive.
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$75

USD

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1 hours
Start Date: Open enrollment

Managing Change: Dealing with Resistance to Change

Change is inevitable in an organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual...
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$75

USD

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1 hours
Start Date: Open enrollment

Communicating during Difficult Times

Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions.
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$75

USD

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1 hours
Start Date: Open enrollment

Performing with Others under Pressure

High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your...
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$75

USD

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1 hours
Start Date: Open enrollment

Managing Change: Sustaining Organizational Change

Decisions to transform an organization are vital to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your...
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$75

USD

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1 hours
Start Date: Open enrollment

Anger Management Essentials: Understanding Anger

Anger is a normal and even healthy emotion, rooted in the instinct for self-preservation. It provides important information about our relationships with others and can help us face trouble and overcome obstacles. But if it's not managed properly, this...
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$75

USD

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1 hours
Start Date: Open enrollment

Anger Management Essentials: Managing and Controlling Anger

Anger is a subject that affects most everyone. Some individuals need help in controlling their anger, whereas others need help to positively express feelings of anger that are buried. It's important to find healthy ways of owning and...
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$75

USD

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1 hours
Start Date: Open enrollment

Workplace Conflict: Recognizing and Responding to Conflict

Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to...
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$75

USD

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1 hours
Start Date: Open enrollment

Workplace Conflict: Strategies for Resolving Conflicts

Whether you like it or not, conflict is an inevitable part of life. So learning to deal with it effectively is a key skill. The more quickly and effectively you can resolve a conflict, the sooner you can get on with more productive activities in...
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$75

USD

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1 hours
Start Date: Open enrollment

Working with Difficult People

This Working with Difficult People training class teaches students to recognize and address situations with peers, staff, and supervisors that result from problematic behavior.
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$49.95

USD

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15 hours
Start Date: Open enrollment
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