QuickBooks Pro 2009 for Windows or QuickBooks Premier 2009 for Windows (software must be installed and fully operational before the course begins); Microsoft Windows 2000, XP, or Vista; Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).