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Cisco CVOICE 8.0: Call Routing and Dial Plans

To integrate VoIP networks into existing voice networks, you must have the skills and knowledge to implement call routing and design an appropriate numbering plan. A scalable numbering plan establishes the baseline for a comprehensive, scalable, and logical...
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$75

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3.50 hours
Start Date: Open enrollment

Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options

Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users.
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$75

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2 hours
Start Date: Open enrollment

Cisco TVOICE 8.0: Troubleshooting Device and Extension Mobility

The Cisco Unified Communications Manager Device Mobility feature dynamically changes important location settings - such as Calling Search Space (CSS), region, date and time group, and Cisco Unified Survivable Remote Site Telephony (Cisco...
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2 hours
Start Date: Open enrollment

Cisco TVOICE 8.0: Troubleshooting Conference and Transcoder Issues

The conference bridge for Cisco Unified Communications Manager, a software or hardware application, allows both Ad Hoc and Meet-Me voice conferencing. Each conference bridge can host several simultaneous, multi-party conferences.
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$75

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1.50 hours
Start Date: Open enrollment

Hosting a Microsoft Office 2007 Live Meeting

Microsoft Office Live Meeting 2007 is a conferencing software solution designed to allow for online meetings, training sessions and events. Live Meeting 2007 enables content to be created and shared between audiences using tools such as common text pages, a...
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1.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Gatekeeper and Cisco Unified Border Element

Gatekeepers play a major part in medium and large H.323 VoIP network solutions. Gatekeepers allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and...
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$75

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3 hours
Start Date: Open enrollment

Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance

In a VoIP environment, the administrator must understand how to successfully troubleshoot problems. The Cisco Unified Communications solutions provide a wide range of tools to maintain, troubleshoot and monitor Cisco Unified...
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$75

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1.50 hours
Start Date: Open enrollment

Cisco TVOICE 8.0: Troubleshooting MOH and MTP Issues

Today, Cisco Unified Communications system functionality requires the use of media resources such as transcoding and music on hold (MOH). These media resources can be either software- or hardware-based. Both methods have their own possible unique...
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$75

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1.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Introduction to Voice Gateways

Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the voice gateway functions...
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$75

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2.50 hours
Start Date: Open enrollment

Cisco CVOICE 8.0: Voice Port Implementation, Codecs, and DSPs

Connecting voice devices to a network infrastructure requires an in-depth understanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public switched telephone...
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$75

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3.50 hours
Start Date: Open enrollment
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