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Managing People

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Fundamentals of Supervision and Management

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.
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$115

USD

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24 hours
Start Date: Aug 20 | Sep 17 | Oct 15 | Nov 12

Achieving Success with Difficult People

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives.
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$115

USD

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24 hours
Start Date: Aug 20 | Sep 17 | Oct 15 | Nov 12

Fundamentals of Supervision and Management II

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
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$115

USD

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24 hours
Start Date: Aug 20 | Sep 17 | Oct 15 | Nov 12

Managing Customer Service

Become indispensable to any organization by understanding how to identify and meet customer needs.
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$115

USD

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24 hours
Start Date: Aug 20 | Sep 17 | Oct 15 | Nov 12

Delegation Essentials: An Introduction to Delegating

Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning,...
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$75

USD

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1 hours
Start Date: Open enrollment

Talent Management: Planning

Have you ever asked yourself how well your department or division manages talent? To determine this, you need to have a clear understanding of how your organization defines its workforce requirements and what processes are in place for attracting, developing, and retaining...
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$75

USD

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1 hours
Start Date: Open enrollment

Performance Appraisal Essentials: Conducting Traditional Appraisals

If you were to poll a group of managers about how comfortable they feel conducting appraisals, you would probably find few saying they feel completely comfortable. Conducting appraisals isn't easy but it's an important part of a...
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$75

USD

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1 hours
Start Date: Open enrollment

Managing Attitudes during Difficult Times

Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company...
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$75

USD

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1 hours
Start Date: Open enrollment

Planning for Performance

Do you know if your team's goals are consistently being met? Or if the individuals in your team are performing at their peak? Using a performance management system is vital to help ensure that the performance of individuals and teams produces the desired outcomes for...
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$75

USD

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1 hours
Start Date: Open enrollment

Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships

Like all relationships, mentoring comes with its share of obstacles. Effectively building and maintaining a mentoring relationship is important for creating a satisfying and productive pairing. Although the mentee drives...
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$75

USD

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1 hours
Start Date: Open enrollment
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