Requirements
- Internet access
- Netscape or Internet Explorer Web browser
Syllabus
- Lesson 1-Orientation; The benefits of internal assessment and external surveillance
- Lesson 2-An overview of auditing
- Lesson 3-Internal and External Auditing (the requirements and the process)
- Lesson 4-Internal and External Auditing (the requirements and the process) - continued
- Lesson 5-ISO: What is it, where did it come from, why is it important and what do I have to do?; ISO 9000 and ISO 14000
- Lesson 6-ISO: What is it, where did it come from, why is it important and what do I have to do?; ISO 9000 and ISO 14000 - continued
- Lesson 7-Malcolm Baldrige National Quality Award
- Lesson 8-Malcolm Baldrige National Quality Award (continued)
- Lesson 9-QS-9000; Q-9000
- Lesson 10-GMP/FDA/OSHA and all the rest
- Lesson 11-A tour on the world wide web for current information
- Lesson 12-The benefits of having standards; Wrap-up; Final Exam
Instructor
In industry, Tony Swaim has made significant contributions to the
business community dating back to 1977. He has held globally-focused executive positions
with Baxter Healthcare Corporation, Beckman Instruments Incorporated and Allergan,
Incorporated. His most recent industry position was Director, Worldwide Surgical Logistics
for Allergan where he was responsible for supply chain management. Previous responsibility
areas were in operations, inventory management, local area networks, procurement and
quality. 
Mr.
Swaim’s educational background includes an MBA and Bachelor of Science with
concentration in Marketing. Additionally, he has studied in the Executive Management
Program at Claremont Graduate University. Professional certifications held are Certified
Purchasing Manager (C.P.M. offered by the National Association of Purchasing
Management)and Certified in Production and Inventory Management (CPIM offered by the
American Production and Inventory Control Society.